Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Pets best is just that!
I am very skeptical about pet insurance. I went with Pets Best because they were 1/2 the price of my previous insurance, 1/3 of the deductible, and paid 90% as opposed to 80%. This being said, I was even more skeptical. I hd two separate claims, fairly close together-most places would make you do separate claims-not these guys. It was so easy to do, my Husband couldn’t believe it either. Samson was only 6 -not young for a Mastiff, but not old either. He was not acting right, we took him to the first vet at $400. A month later he was acting as if bloating, took him in, had surgery, and he never came out of the anesthesia 😞💔. Many thousand later and VERY FEW, VERY pleasant phone calls later, we had a check. I called back to cancel his policy (I forgot with all my grief,) the man on the phone said how sorry he was for my loss and that they would be sending me my last payment back! This is one of the last, true, honest, amazing companies left in this country! They paid everything that they said they would and then some. I am a customer for life-as are many of my coworkers, friends, and dog associates, which are many. Thank you Pets Best, you made my grief so much more tolerable! Keep up the good work and God bless your sweet costumer service people-they ROCK! ❤️❤️❤️
Insurer: Pets Best
By: Jennifer
Speedy reimbursements
Speedy reimbursements
Insurer: Trupanion
By: Patty
Quick Painless Submission Process and Quick reimbursement
Quick Painless Submission Process and Quick reimbursement
Insurer: Trupanion
By: Sreenivas
Excellent
Very happy with the fast payment and easy process
Insurer: Trupanion Canada
By: Robyn
Allergy Relief
Love TruPanion!! My pitty has severe allergies and needs Cytopoint shots every 4-5 months. Easy & fast turnaround, my reimbursement was in my account two dates later ?? Ammo thanks you ?? ??
Insurer: Trupanion
By: Valerie
Painless pet insurance
Trupanion looked at my claim history and saw that I had already paid my deductible for this condition, so they reimbursed me 90% of the full amount. Money was deposited two days after I filed the claim, quick and easy.
Insurer: Trupanion
By: Samuel
All claims are processed and paid in a timely manner.
All claims are processed and paid in a timely manner.
Insurer: Trupanion Canada
By: Valerie
Happy with Trupanion
Vet clinic direct billed Trupanion. Very easy.
Insurer: Trupanion Canada
By: Elizabeth