Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 26, 2020

Quick & easy process!

The process was simple and quick, as was reimbursement.

Insurer: Trupanion

By: Hannah

Useful
January 26, 2020

So thankful for Trupanion

We made sure to feed our young cat high quality food and drink lots of water, but unfortunately he still developed urinary crystals and needed to spend 2 nights in the emergency clinic being treated. We were sent home with lots of medication and a very high vet bill, I was SO thankful that I had Trupanion Insurance to help with this cost! The claim was submitted by the vet's office and the money was deposited into my account a few days later. Seriously, thank you So much for making this process easy and so much less stressful. I've recommended Trupanion to everyone with pets!!

Insurer: Trupanion Canada

By: Kelsey

Useful
January 25, 2020

Fast claim payment and easy to file

I scanned an invoice and receipt and in TWO HOURS, the eligible reimbursement was in my checking account with clear explanation of the payment.

Insurer: Figo

By: Mary

Useful
January 25, 2020

Very pleased

up loading claim information is easy, replies from trupanion are immediate. Great experience.

Insurer: Trupanion

By: Erica

Useful
January 25, 2020

No Hassle Claim

The process was appropriately easy. Easy form and quick response including reimbursement.

Insurer: Trupanion

By: Scott

Useful
January 25, 2020

JaxB

Trupanion is great never any problems very smooth process. :)

Insurer: Trupanion

By: Jackie

Useful
January 25, 2020

As always a simple and reliable reimbursement process.

As always, a simple and reliable reimbursement process.

Insurer: Trupanion

By: Carey

Useful
January 25, 2020

very good pet insurance

I've had Trupanion for years - claims have always been handled quickly and easily.

Insurer: Trupanion

By: Kenneth

Useful
January 24, 2020

A LITTLE EXPENSIVE BUT GOOD

I would prefer an insurance that one could carry a card and it just be accepted for payment rather than a reimburse after the fact

Insurer: Embrace

By: terry

Useful
January 24, 2020

Rigel

It is very easy to submit a claim and the payment is issued very quickly.

Insurer: Trupanion

By: Karen

Useful

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