Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
Other Categories
I was told when I signed up that the vet would be paid directly for any major surgery.
I was told when I signed up that the vet would be paid directly for any major surgery. Now that my dog needs surgery, I'm being told I have to front all the cost, then submit for reimbursement.
Insurer: Trupanion
By: Omar
I'm in the process of submitting my first claim and it's been very easy.
I'm in the process of submitting my first claim and it's been very easy. I appreciate it so much.
Insurer: Trupanion
By: Kerrie
Won't have a fur baby without it
Love direct billing and very easy to deal with.
Insurer: Trupanion Canada
By: Corinna
Great service
Very fast answer as to whether the claim would be covered and fast payment to me
Insurer: Trupanion Canada
By: Susan
Thank goodness for Trupanion
Great experience. The process couldn't be any easier. Simply scan the vet invoice, send it in through the browser and get reimbursed for the covered illness.
Insurer: Trupanion
By: Rick
They can pay my vet directly.
They can pay my vet directly.
Insurer: Trupanion
By:
Easier than I thought
I put in a claim on Jan 3, 2020 and by Jan 17, 2020 was reimbursed for exactly what I paid for. Used the app and the process was very easy to upload receipts etc. Surprisingly easy and quick on the turnaround time.
Insurer: Pets Best
By: Alicia
I was emailed when my invoice was received by Trupanion and emailed when the invoice was approved and funds were mailed to me.
I was emailed when my invoice was received by Trupanion and emailed when the invoice was approved and funds were mailed to me.
Insurer: Trupanion
By: Rochelle