Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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I let everyone know how great you guys are
Amazing, easy to do. The app is great as well. I have a copy at the vet in Mia’s file so they can send it over.
Insurer: Nationwide
By: alicia
Helpful
I appreciated the money assistance as the stress of a dog bite and my injured dog was enough!
Insurer: Nationwide
By: Tanya
Thankful for the insurance and easy claims.
I am so thankful for the insurance and the help it's been. My cat's had several health issues this year and had a very scary couple of weeks back in February but he's doing much better now and having the insurance helped ease the stress.
Insurer: Nationwide
By: Shannon
Extremely quick turnaround between submitting claim and receiving payment electronically only 3 days I believe.
Extremely quick turnaround between submitting claim and receiving payment electronically, only 3 days I believe. We submitted preapproval requests and were approved in less than an hour. Very please with our experience.
Insurer: Trupanion Canada
By: Natascha
Great experience so far!
It was so easy and convenient!
Insurer: Trupanion
By: Leah
Submission online was easy and fast.
Submission online was easy and fast.
Insurer: Trupanion
By: Whitney
Excellent support
My dog recently developed serious diarrhea and pancreatitis was diagnosed. My vet submitted the bill directly to Trupanion and I only had to pay my portion. No fuss at all. Thank you!
Insurer: Trupanion
By: Jaco
Best thing since sliced bread
24/7 real person response... quick and easy reimbursement...well worth the money... you get what you pay for
Insurer: Trupanion
By: Paul
Submission online was easy and fast.
Submission online was easy and fast.
Insurer: Trupanion Canada
By: Whitney