Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


January 17, 2020

I was emailed when my invoice was received by Trupanion and emailed when the invoice was approved and funds were mailed to me.

I was emailed when my invoice was received by Trupanion and emailed when the invoice was approved and funds were mailed to me.

Insurer: Trupanion

By: Rochelle

Useful
January 17, 2020

Great coverage for Lexie

I was able to put in my claim on line, it was fast and efficient, Trupanion kept me informed of my claim status on a regular basis. Thank you

Insurer: Trupanion

By: Bob

Useful
January 17, 2020

Pleased with Trupanion!

Claims submission is very easy and the payment is fast. The claims review results are transparent and consistent with policies. We are very happy costumers.

Insurer: Trupanion

By: Erika

Useful
January 17, 2020

Filing a claim

Every time I file a claim with the proper information needed, it is taken care of and my payment is in my bank account within two or three days. Great service!

Insurer: Trupanion

By: Ginny

Useful
January 17, 2020

The call was quick and the girl was able to get my price down with out any major changes to my policy

The call was quick and the girl was able to get my price down with out any major changes to my policy

Insurer: Trupanion Canada

By: Kari

Useful
January 17, 2020

Super easy Done right at the vets office Thank you AAA

Super easy , Done right at the vets office Thank you AAA

Insurer: Trupanion Canada

By: Lorie

Useful
January 16, 2020

Trupanion is the way to go!

The vet had a direct link to Trupanion. I did not have to fill out any forms.

Insurer: Trupanion

By: Paulette

Useful
January 16, 2020

Great Service!

-fast processing and payment! Any calls I have ever made were handled very professionally

Insurer: Trupanion

By: Joanne

Useful
January 16, 2020

So easy!

It was so easy! Our local vet submitted the claim electronically, and I was reimbursed within a week! It would have been faster, but I prefer not to do electronic banking.

Insurer: Trupanion

By: Penelope

Useful
January 16, 2020

Very convincing and easy to send forms t

Very easy to send forms over.

Insurer: Trupanion

By: Kim

Useful

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