Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Happy customer
Trupanion has made it very easy to submit claims and receive payments, no hassle and easy to deal with. Thanks
Insurer: Trupanion Canada
By: Waneta
Easy claims process w/fast payouts!
Claims process was easy and fast. Paid quickly and directly to my account. No additional action needed from me after invoice was sent in. Extremely happy customer. :-)
Insurer: Trupanion
By: Jennifer
Thank you
I am always thankful to Trupanion for quick responses in payments in times of urgency. Thank you
Insurer: Trupanion
By: Jackie
Peace of mind!
I really feel like I am able to do what is best for my best friend. When the doctor came and told me how much it would cost I felt like it was going to be ok and I was able to concentrate on getting Stark better. I really love how easy it is to go online and do the claim. Thank you so much!!!!!
Insurer: Trupanion
By: Laura
I have great support from Nationwide
Wasn’t sure how easy this process would be but it is very easy and staff are very helpful. Thank you
Insurer: Nationwide
By: Marcy
Easy and Straightforward pet insurance
We got Healthy Paws insurance right away when adopting our first cat almost 2 years ago. The site/app is great. It was easy to sign up and submit our first documents. And it has continued to be easy to submit any claims. They respond quickly and thoroughly. I appreciate the clear explanation of benefits so I can understand what is covered and how different costs applied to our deductible.
Insurer: Healthy Paws
By: Jeannine
The Best No Hassle Pet Insurance
I’ve had another brand of pet insurance in the past & it was a headache to deal with. My experience with ASPCA Pet Insurance over the last 11 months has been absolutely great. They actually do what they advertise & pay your claims. Using their app is quick & easy to submit a claim. Most claims are paid within 2 weeks. Our one large claim for close to $4,000. took a month, that is because it was a large amount and needed more review. I’m extremely pleased with this plan & would recommend it to everyone. Customer service reps are always polite and friendly when calling in with questions.
Insurer: ASPCA
By: Susan
Easy Claim Process, Quick Response
Every time I have to submit a claim it takes me less than 3 minutes to do it from the app on my phone. I submit the information, take a picture of the receipt with my phone, hit submit and I'm done (quick and simple). I always get a prompt response and, if eligible, receive my payment quickly.
Insurer: Nationwide
By: Eric