Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 28, 2020

Good Insurance

I really like the ease of this insurance. I would like it more if Nationwide would pay what was covered directly to vet clinics instead of reimbursing us. It would make it easier and better for all!

Insurer: Nationwide

By: Andrea

Useful
March 28, 2020

Affordable pet insurance

I have not had to use the insurance as yet, but signing up for the policies was very easy. And it is less than what I was paying.

Insurer: Spot Canada

By: Patty

Useful
March 28, 2020

Best Pet Insurer

Easy claim tool to use and timely payments.

Insurer: Trupanion

By: NANCY

Useful
March 28, 2020

Good experience.

hi it was great, quick, and very happy with the process. I wish I could submit the claim online, via scanning a receipt or something.

Insurer: Trupanion

By: Cristina

Useful
March 28, 2020

Fantastic service

We paid the bill at the vet's office and received a check back in about a week! Now THAT'S great service!

Insurer: Trupanion

By: Betsy

Useful
March 27, 2020

Very impressed with this insurance....honest and timely reimbursement!

I have been so pleased with Nationwide. I have gotten reimbursed quickly and without any issues whatsoever. I am so grateful! So worth it!

Insurer: Nationwide

By: Stephanie

Useful
March 27, 2020

Nationwide is a great insurance

I have been with this insurance for many, many years. It is the best. There is a quick turnaround on claims and I never have to wait long for payment.

Insurer: Nationwide

By: Sharon

Useful
March 27, 2020

Little Jack and Heidi

You, Nationwide, are the best. On time claims, payments and caring words for my dogs. Very much appreciated. Thank you, Dog mom, Milena PS. Jack and Heidi are thriving.🐾

Insurer: Nationwide

By: Milena

Useful
March 27, 2020

Excellent service

Honestly, filing thos claim went so much better than I expected. Filing was easy, with the app. But with all the madness going on right now, I expected it to take forever to process. But it was actually faster than usual. Shelley, who called to follow up was also delightful.

Insurer: ASPCA

By: Aviva

Useful
March 27, 2020

Great service.

Nationwide kept in constant communication and reimbursed payment quickly.

Insurer: Nationwide

By: Kyle

Useful

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