Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 30, 2020

Easy to use

Very easy process

Insurer: Nationwide

By: Kristian

Useful
March 30, 2020

Nationwide is the Best Pet Insurance. you will ever need.

I converted from another Pet insurance company. Nationwide was recommended from a friend. I read up on all available plans, and even though I was happy with my other plan, I found customer reviews were far better with existing Nationwide customer's than other plans. Two years later as I write this I can honestly say Nationwide is above and beyond the best, money can buy. From online or live phone calls to easy submissions of claims, to faster payout. Most of us feel like our pets are like a family member. Saying that I want what's Best for my best friend and partner. The old adage you get what you pay for, if you want the best for your Pet family member do as I did and go Nationwide and you will sleep better knowing they will always have your back. A loyal satisfied Customer for Life.

Insurer: Nationwide

By: Ron

Useful
March 30, 2020

Fast and efficient! Easy to submit a claim. Quick to reply and just like that the refund is back in my account!!!

Fast and efficient! Easy to submit a claim. Quick to reply and just like that the refund is back in my account!!! 5 stars! Thank you!

Insurer: Nationwide

By: gerianne

Useful
March 30, 2020

Fast and easy

They are pretty fast and offer payment right to your checking acct, which is really nice

Insurer: Nationwide

By: Dan

Useful
March 30, 2020

Easy peasy

Nationwide pet insurance could not be easier! I just take my dog to the vet and pay as usual while they send the necessary info to Nationwide for me. In about a week I get a text from Nationwide letting me know I have a reimbursement and I go online to tell them where to send it. I have automatic deposit set up to my checking account so it’s just one click and done!

Insurer: Nationwide

By: L.

Useful
March 30, 2020

Insurance that works for you

Filing a claim is very simple and easy. The response was quick and fair.

Insurer: Nationwide

By: Jennifer

Useful
March 30, 2020

No hassle, low deductible, quick care.

Nationwide has supported both my cats for about a year now. Their low cost deductible and widely inclusive range of what vet actions qualify includes monthly medicine on the wellness plan, and has made caring for our cats less stressful. We know we can get them as best care as possible and be covered. Nationwide Chase reimbursement process is quick and detailed what amount we received back.

Insurer: Nationwide

By: Branden

Useful
March 30, 2020

A relief!

I’ve had insurance for about a year and a half now on both of my dogs. It has been such a RELIEF to know that I can afford to get the necessary medical care my dog needs. I can afford the monthly payment but cannot afford to spend thousands in an instant. If it were not for Pet Insurance I would’ve had to make a choice between money and care for my animal that he deserves. But thanks to Nationwide I was able to get him what he needs. I’ve been an advocate around my community for nationwide. Even my Veterinarian and other animal care specialists have asked about it. After my dog has had 2 surgeries in the past year it has paid for itself for the next 10 years, easily. Making claims from my phone is simple. And receiving the refund electronically makes it even easier! I will never NOT have insurance on a pet ever again. Thank you for offering such a program. Again it has given me so much peace of mind knowing that I can afford to get my dog the proper care.

Insurer: Nationwide

By: Brooke

Useful
March 30, 2020

Piece of Mind in the form of a Policy

I purchased a comprehensive policy for routine exams, vaccinations, and emergencies. So far I have utilized the routine exams and vaccinations with impressive ease to file the claim and quick reimbursement directly to my account.

Insurer: Nationwide

By: Cruz

Useful
March 30, 2020

Summer and I appreciate all you do ❤️

I especially like the idea of the app for submitting her visits, to Summit Blvd animal hospital.

Insurer: Nationwide

By: Linda

Useful

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