Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


August 05, 2020

Great service again!

Reimbursement was again quick and easy. Thank you.

Insurer: Trupanion

By: Jan

Useful
August 05, 2020

Quick and easy!

The process was easy and the claim came through without any issues. Reimbursement was received quickly.

Insurer: Trupanion

By: Jessica

Useful
August 05, 2020

Good insurance experience.

Very fast and easy process. Definitely would recommend Trupanion to any pet owner.

Insurer: Trupanion

By: Julio

Useful
August 05, 2020

They covered what they said they would and had payment right away

They covered what they said they would and had payment right away

Insurer: Trupanion Canada

By: Sarah

Useful
August 04, 2020

Because I liked my experience enrolling my pets.

Because I liked my experience enrolling my pets. Your policies are great and the option to choose different levels is handy. Also, the fact that you pay the vet directly is marvellous.

Insurer: Trupanion Canada

By: Sharon

Useful
August 04, 2020

Response time was excellent for pay out.

Response time was excellent for pay out. Thank you.

Insurer: Trupanion Canada

By: Brenda

Useful
August 03, 2020

Good customer service & quick w/ repaying your $

Good customer service & quick w/ repaying your $

Insurer: Trupanion

By: Deborah

Useful
August 03, 2020

MP

great service, pay claims fast.

Insurer: Trupanion

By: Michele

Useful
August 03, 2020

Great pet insurance

Prefect fast response and auto pay was great!

Insurer: Trupanion

By: Penny

Useful
August 03, 2020

Because I'm frustrated with the cost of insurance that was promised to me would never go up in price.

Because I'm frustrated with the cost of insurance, that was promised to me, would never go up in price. Otherwise, the one or two claims I've had over the years have gone smoothly. I dont think I'll ever insure another pet though.

Insurer: Trupanion Canada

By: Sandi

Useful

Compare top pet insurance providers plans.