Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Andrea was 100% Customer Service!
Andrea was 100% Customer Service! She made sure that I was Completely Satisfied by processing a payment over the phone for me. What a doll!
Insurer: Trupanion
By: Dana
fast fair and was taken care of wonderfully
fast, fair and was taken care of wonderfully
Insurer: Trupanion
By: Gayle
Buy pet insurance - highly recommended.
Always been good and prompt at paying for my dogs medical needs.
Insurer: Trupanion
By: Millette
Great customer service.
Prompt outcome of claims and payments.
Insurer: Trupanion
By: Veronica
Trupanion has been great to us with our 1st dog Sally and we wanted to add our new pup Daisy and it was an easy addition
Trupanion has been great to us with our 1st dog Sally and we wanted to add our new pup Daisy and it was an easy addition
Insurer: Trupanion
By: Robin
Fast, Easy, Convenient
Our 5 year old English Bulldog needed knee surgery. We were worried about this, as it was a bit pricey. For the health of the dog we went through and had the surgery done. That same day I filed and submitted the claim for this. Within a few weeks I had received an e-mail stating that the claim had successful been filled and by the next day I had a reimbursement waiting for me in my bank account. The fact that we were able to do everything online at our convenience gave us the opportunity to focus on the recovery process after the surgery and got him back to full health faster.
Insurer: Pets Best
By: Nathan
Perfect Company
This pet insurance is the best I have ever had. I adopted a barely 1 year old cat with numerous intestinal issues and it has taken emergencies and tests to get a diagnosis and finally a treatment. Embrace has been amazing nthe whole time. Claims processed in days and deposited directly into our account. Despite the issues, my premium has not gone up much at all. Really impressed! I tell everyone about them!
Insurer: Embrace
By: robin
Very pleased with Healthy Paws Insurance
I'm very pleased with Healthy Paws Insurance. They quickly review bill after submitted and quick to reimburse. They take the time to ask how my pet was doing after his surgery. Very thoughtful ❣️. My vet had asked me about this insurance and I gave them a two thumbs up. They are going to refer Healthy Paw's to more of their clients.
Insurer: Healthy Paws
By: Renee
Another no nonsense claim and so very fast-thanks so much!
Another fast and efficient claim with no problems as usual.Thanks so much.
Insurer: Trupanion
By: Jack
Nationwide Pet Insurance has exceeded my expectations!
Claim reimbursements are VERY quick, even during this challenging time due to COVID-19!
Insurer: Nationwide
By: Melanie