Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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100% Satisfied!
I can't say enough good things about Healthy Paws Pet Insurance. I was referred to this company by a tenant who had Healthy Paws for a long time. I would not insure my 4 precious babies anywhere else. One of my puppies was bitten by anther dog in a park. Medical bill was over $3000.00. I filed the claim online (very easy to do) and within a week, I received my reimbursement check. The whole claim process was quick and hassle free. Just today, I received an email from Healthy Paws staff asking for my puppy's recovery progress. Needless to say, I am very touch. I would not insure my 4 precious babies anywhere else.
Insurer: Healthy Paws
By: WAYNE
Excellent Pet Insurance
We have had Nationwide insurance for over 2 yrs. for our oldest dog. When we adopted a new dog we included her in the premium plan as well. This has been excellent coverage. Submitting a claim is easy and the reimbursement is very timely. We have been very pleased with the coverage. It has allowed us to provide the very best care for our dogs without having to worry about the cost involved.
Insurer: Nationwide
By: Sheila
Incredibly easy claims process and super coverage
I signed up for the health insurance just to be on the safe side. I’ve NEVER had insurance for a family pet, but decided to bite the bullet after seeing many of my clients struggle with their dogs vet bills from various Medical emergencies. I really didn’t think I’d need it for my healthy, fit, Shepherd mix, but I was wrong. After needing TPLO surgery for a torn cruciate, I am convinced I made the right choice to get health insurance. This company was AMAZING to work with. Super communication, appropriate premiums, and great coverage. They even have an easy to use app that makes filing claims a snap! So happy I chose healthy paws!!!!
Insurer: Healthy Paws
By: Pam
Wonderful safety net for pet owners.
So glad my company offered this insurance. My only regret is that I did not have access before this. Our claims for Chloe have been handled so quickly and the process of receiving our reimbursement for visits is so easy. Just a couple clicks of my mouse. I would definitely recommend this company.
Insurer: Nationwide
By: Carolyn
These guys give insurance a good name
I'm really overjoyed with Trupanion. That's saying quite a lot given that I really dislike most insurance of all kinds and have very low expectations from them. Trupanion is what insurance is supposed to be. They're extremely quick with the turnaround, their site and policies are straight-forward, easy to understand, and not big on the omission by fine print. I like that when I call them to ask questions, they are very friendly and warm, and they really understand that when you're calling it's not because you're happy; it's because your pet has an illness and you're hoping it won't bankrupt you. Their bedside manner makes all the difference. What they cover and what they don't is plainly laid out, and what they say they're going to do they actually do. Their claims process is excellent! They need to have a look at which browsers work better (IE good, Chrome not so much) and a glitch in the upload process (can't attach but can drag and drop), and the mobile uploading doesn't work for me, which is why i gave the claim rating an 8. But other than that, it's pretty much amazing!
Insurer: Trupanion
By: Hilary
Fast and efficient
Very easy to file a claim, claim was settled fast and efficiently, very pleased.
Insurer: Healthy Paws
By: Scott
Having this policy for Tanner gives me great peace of mind.
The Nationwide policy that I have for my dog has been excellent. Reimbursements are prompt, and they cover what they say they will cover. I have great peace of mind knowing that I can give my beloved dog the care that he deserves.
Insurer: Nationwide
By: Candice
UTI for my cat
So happy with Nationwide. Seems to be much better than Trupanion. Easy to file a claim and great coverage.
Insurer: Nationwide
By: Janine
Nationwide Pet Insurance Great Insurance!
Nationwide pet insurance has been great, claims are reviewed quickly and communication and emails has been are fast and informative. Payment for claims a fast. Definitely will continue to use.
Insurer: Nationwide
By: Steven
Excellent service
I’m so glad I have this insurance with Healthy paws. I wasn’t sure it was a good idea since I had a puppy and very healthy but who knew she would get hit by a motorcycle right in front of our vehicle. Her hip was pulled out of socket and tendons blown. She is doing good but the recovery time is long. Thank goodness we had this insurance/ with bills over $3000 and in pandemic - all finances are so tight. Getting the reimbursed check today was a huge blessing .
Insurer: Healthy Paws
By: Vicky