Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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Trupanion Is Absolutely the Best
Trupanion has been everything I could wish for in an insurance company. Having Trupanion's help has made it possible for me to get the best of care for my sweet cairn terrier, Phoebe. Thanks to her amazing vets and excellent support from Trupanion, she has survived her cancer for 2 and 1/2 years, has great quality of life, and brings me great joy. Submitting claims is easy, and in my case, done by both my primary care and oncology vets. Customer service is easily accessible, helpful and friendly when I have had any questions. The resolution of claims is prompt. I have opted for direct deposit into my checking account, so the convenience is unparalleled. If you are considering insurance for your pet, I highly recommend Trupanion.
Insurer: Trupanion
By: Louisa
So far so good
I’m satisfied that I’m getting what I paid for with this insurance company. That’s not usually the case with most. My pup has had to go in twice and each time I submitted a claim online which is easy and they’ve paid it. I do wish it were a faster process, takes them at least a week or 2 to process the claim but that’s the only criticism I have so far.
Insurer: ASPCA
By: Ruby
So worth it.
I was always Skeptical about insurance for dogs and never used it before and this is my first time using it I’ve had it for two years and I’m very happy that I did. The claim went through very quickly they paid like they said they would hope I never have to use it again because I love my dog.
Insurer: Nationwide
By: Steven
Really provide great support
My Husky mix is struggling with hypothyroidism, which is effecting her skin and health. Have had to do numerous test, several medications . My girls health and happiness is very important. Needless to say bills are mounting up, I am so grateful for Nationwide pet insurance. They are quick to review my claim and reimburse me.
Insurer: Nationwide
By: Toni
Quick and Easy
The claims process as quick and easy and the funds were first deposited even faster than I thought they would be
Insurer: Nationwide
By: Jeff
Absolutely the Quickest return and easiest web site to process claims!
I would recommend this insurance! It is easy to submit a claim and the turnaround is very quick.
Insurer: ASPCA
By: Santa
Getting Nationwide Pet Insurance will forever be the best choice I've made for Daisy!
My kids wanted a dog when they were growing up but I always said no. I told them Vet bills were expensive and I was afraid I wouldn't be able to give a dog the best care because I couldn't afford to. I finally gave in and we got Daisy when she was 4 months old. One of the first things I did was research pet insurance companies. I made the choice to go with Nationwide and it's truly the best decision I could have made! Every claim has been easy and quick. I've never had any problems at all. Thank you Nationwide!
Insurer: Nationwide
By: Linda
Great service
Nationwide has been providing us great service and quick review and response times. Explanation of benefits are always easy to understand and when I’ve called with a question they were kind, easy to understand in their response and made sense. Claims are easy to processed, reviewed quickly and paid timely when applicable.
Insurer: Nationwide
By: Amanda
Filing a claim with Nationwide was very quick and easy.
Nationwide was prompt in the payment of my claim. The filing process was very easy.
Insurer: Nationwide
By: Glenda