Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
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No Hassle and full coverage
I purchased the insurance for my 3 year old border collie Millie when she was a puppy and never had to use it until recently she was hit by a car. The surgery and care was extensive. The bill came out to around $15,000. I was skeptical that they wouldn’t actually cover it since it was so much. The process for submitting the claim was very easy and it took about a week to make a decision. Healthy Paws ended up covering 80% of the claim with no hassles! I’m very grateful for Healthy Paws because without the insurance I don’t know if it would’ve been possible for Millie to have the surgery and care she needed. The only hassle is that you have to pay the bill first and Healthy Paws will reimburse you later, in some cases that may not be possible because of the cost. Overall I’m very happy with the company and ended up purchasing another policy for my 10 month old border collie.
Insurer: Healthy Paws
By: Christopher
The Trupanion is very best insurance company
This company is the best there is around!! Excellent customer service, there reimbursements are outstanding uncomplicated And immediate!!!!
Insurer: Trupanion
By: Marie
Great service
Enrollment was fast and easy. I made an error when creating my account, I clicked on the chat and had an immediate response, the girl fixed the problem with in five minutes. Great experience.
Insurer: Trupanion
By: Mary
Easy
The vet's office sent in the claim. I just received an email
Insurer: Trupanion Canada
By: Michele
Excellent!
Great experience with super quick claim response initiated by my vet practice, prompt payment. Wow!!!!! Nationwide was the provider.
Insurer: Trupanion Canada
By: Cathy
Better off to set up pet savings act
As long as I've had this policy I've never gotten paid for anything. I feel that I've just thrown money away all these years. But, yes, it's easy to file a claim & as long as I'm not getting any money back TruPanion puts it through quickly.
Insurer: Trupanion
By: Betty
Great experience.
Great experience. Forms easy to complete. Processed quickly. Thank you
Insurer: Trupanion
By: Diane