Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


July 21, 2020

Great investment!

I'm very happy with my pet insurance! I love how user friendly the website is. It's supper easy to submit a claim! I've never had a problem getting reimbursed and they direct deposit the money in my account in just a few days after submitting the claim. My dog is prone to "issues" due to her breed and this insurance has more than paid for itself on several occasions. For instance, she had to have a surgery that would have cost me $4,000 but her insurance covered 90%! That was a life savor!! I do pay for the higher coverage but everything is covered 90%. Her monthly prescriptions alone cover the cost of insurance. I highly recommend this insurance, especially if you have a breed that is prone to having issues.

Insurer: Healthy Paws

By: Lindsay

Useful
July 21, 2020

Insurance your whole family include pets

Prompt payment for claims. Never had pet insurance with our previous 7dogs. Spent a lot of money on treatments that would have been covered if we had the insurance. Totally worth the monthly fee.

Insurer: Trupanion

By: Rick

Useful
July 21, 2020

Momma Pasta's Mom

It did not give me an option to enter my discount code online. Everything else went smoothly.

Insurer: Trupanion

By: Samantha

Useful
July 21, 2020

Always worth it

Vet direct billed, claim approved. Saved our cats life when she ate a sewing needle.

Insurer: Trupanion Canada

By: Beckah

Useful
July 20, 2020

Pet Insurance is a wise investment when talking about the healthcare of my animals.

Pet Insurance is a wise investment when talking about the healthcare of my animals. Payments for injuries go out quickly and customer service is wonderful.

Insurer: Trupanion

By:

Useful
July 20, 2020

Easy and quick

I was very pleased with how quickly my claim was processed and paid. It was easy to submit.

Insurer: Trupanion

By: Debra

Useful
July 20, 2020

Super easy

The process is so easy. I scan in my receipt and that's it. In a few days the money appears in my bank account. Trupanion handles everything in between.

Insurer: Trupanion

By: Amy

Useful
July 20, 2020

Harley0614

Very easy to sign up, no vet check required and friendly staff.

Insurer: Trupanion

By: Shannon

Useful
July 20, 2020

you always pay promptly however the cost of the insurance is ridiculous compared to what we started paying and how much is has increased over the years.

you always pay promptly however the cost of the insurance is ridiculous compared to what we started paying and how much is has increased over the years.

Insurer: Trupanion Canada

By: Vicki

Useful
July 19, 2020

Submitted a claim in less than 5 minutes

LOVE how easy you made submitting the invoice (drag and drop).

Insurer: Trupanion

By: Kim

Useful

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