Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Easy to file my claims using my phone app! Quick response and payment. Very pleased!
Very happy I chose Healthy Paws. Easy to file claim using their mobile app and quick response and payment.
Insurer: Healthy Paws
By: Barbara
Filing claims are super easy!
For the few times we've needed to use our plan, claims have been sort easy and payments are quick!
Insurer: Nationwide
By: Jean
Fast and efficient
Fast and efficient
Insurer: Trupanion
By: Alyssa
Trupanion is a great company!
Great, fast process!
Insurer: Trupanion
By: Erin
Trupanion is for real
The claim was paid out promptly and when I called to cancel the policy, it was canceled effective the day after my dog had died, which was about 3 weeks prior, and the premiums were refunded. If or when I get another dog I will sign up with you guys again.
Insurer: Trupanion
By: Chris
Excellent Pet Insurance!
The claim was so fast. Having a veterinary hospital that uses their software is so helpful! I'm able to run the insurance before I leave the hospital and pay what I owe and nothing more. Love it!
Insurer: Trupanion
By: Meaghan
Well I needed help with my dogs bill and according to my insurance with you it looks like nothing will ever be covered.
Well I needed help with my dogs bill and according to my insurance with you, it looks like nothing will ever be covered. I never really understood all the mumbo jumbo...but when I need help...especially at this time of covid, it is really hard to cope. My deductible is $1000 for every illness. So as long as I'm being charged under $1000...Trupanion will never pay for a thing. I'm beginning to think my monthly payments were a big waste all this time. I'm considering canceling my policy.
Insurer: Trupanion
By: Janeen
Super friendly and fast service!
Trupanion service is very friendly and simple...and I had my refund the next day! Highly recommend!!
Insurer: Trupanion Canada
By: Michelle
Easy to work with
Processing is quick and easy. The ease of insurance helps me to take care of the necessities they need without having to worry.
Insurer: Nationwide
By: Melissa