Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Submitted a claim in less than 5 minutes
LOVE how easy you made submitting the invoice (drag and drop).
Insurer: Trupanion
By: Kim
Very easy to complete the transaction.
Very easy to complete the transaction.
Insurer: Trupanion
By: Kelli
Very helpful and thorough.
Very helpful and thorough. Good history handling vet charges and payments.
Insurer: Trupanion
By: Sean
My TruPanion Experience.
Filing my claim was simple, acknowledgement was almost immediate. Processing my claim was expeditious and payment was directly deposited in my bank account. Can't ask for better service.
Insurer: Trupanion
By: Martha
TruPanion is a True Companion
As always, Trupanion processed my claim immediately and electronically credited my refund within a matter of a few days. They are very responsive, which is especially appreciated when you have a little pet who has had some difficulty.
Insurer: Trupanion
By: Barbara
A very good thing to have!
I like how easy it is to submit a claim, prompt reimbursement, and very pleasant customer service! I am so glad I have Trupanion. I tell everyone with a (new or young) pet to get it.
Insurer: Trupanion
By: Stacey
They really care
Service is great. They responded to all my invoices and paid. Payments sent promptly. Without Trupanion I couldn’t have saved Stormy they are as good as their word. Thanks from the bottom of my heart Mike & Stormy the cat
Insurer: Trupanion
By: Mike
Always prompt and professional
Trupanion has always been prompt in assessing claims and sending payment. I always recommend you to anyone with a pet.
Insurer: Trupanion Canada
By: Mary
Trupanion has e been patient with me when I did not have funds in the bank for the scheduled [paymen however afer I would phone they woud put it though You can do that if this happens again Thank you Teresa
Trupanion has e been patient with me when I did not have funds in the bank for the scheduled, [paymen however afer I would phone they woud put it though You can do that if this happens again Thank you Teresa
Insurer: Trupanion Canada
By: Teresa