Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


April 29, 2020

Flawless processing and quick reimbursement

Flawless processing and quick reimbursement

Insurer: Trupanion

By: Nancy

Useful
April 29, 2020

Well all of my experience with Trupanion have been wonderful especially when I lost my pet Eeyore and you all were wonderful and now that I have been submitting the info for Tinkerbell you all so great.

Well all of my experience with Trupanion have been wonderful especially when I lost my pet Eeyore and you all were wonderful and now that I have been submitting the info for Tinkerbell you all so great. I submitted and less than 48 hours you all finished and explained everything in detail and I am so happy!

Insurer: Trupanion

By: Emily

Useful
April 29, 2020

Great Service

Is was an easy process and was very happy with how quickly it got done.

Insurer: Trupanion Canada

By: Nichole

Useful
April 29, 2020

Fast payment.

Fast payment.

Insurer: Trupanion

By: Paul

Useful
April 29, 2020

Happy pet and owner.

Paid well. Rapid processing, even in difficult times (COVID-19).

Insurer: Trupanion

By: Dewey

Useful
April 29, 2020

Awesome company

Very easy to submit. And very quick turnaround time. Thank you for making it easy!

Insurer: Trupanion

By: Ken

Useful
April 28, 2020

Dog dental bills are a pain but you guys made it painless to claim

I have 3 dogs so you can imagine how daunting the bills can get. I've always heard horror stories when it comes to dental costs for dogs, so I was expecting the worst when I found out that one of my dogs had broken her tooth and it had to be extracted. We found a specialist in our area who took great care of her but to no surprise, we received a hefty bill. Filing a claim and receiving my money took less than 2 weeks even during these strange times. It's really great to know that we have options like Nationwide pet insurance to ease the financial blow of taking care of our furry best friends. Thanks Nationwide!

Insurer: Nationwide

By: Sally

Useful
April 28, 2020

So easy the dog could do it.

Nationwide is so easy to use. It is easy yp upload reciepts andsubmit claims. Claims are proceesed quickly and the money is deposited within a few days.

Insurer: Nationwide

By: Jenni

Useful
April 28, 2020

I give Nationwide A+ rating.

I have the insurance for 2 months now. My 4 month Maltese has already had 2 emergency visits and 2 well visits. For all claims. Paperwork was simple. Mailed it in. They corresponded by email. Approved the claim. And for each claim I was promptly sent a check. ( I have $250 deductible, so that was subtracted). I am thoroughly pleased so far. Very glad I decided to take pet insurance. Her next appointment will be for spaying. And that is covered too. 👍👍

Insurer: Nationwide

By: Karen

Useful
April 28, 2020

Extremely expensive but good service

Claims are easily paid and provided in a timely manner. I have tried to recommend your insurance to friends and family however most people cannot afford a car payment per dog for insurance and they have declined service. I am not sure how much longer we are going to be able to keep up with the payments either. They have more than doubled since our last dog.

Insurer: Nationwide

By: Amy

Useful

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