Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


August 21, 2020

Very easy to deal with

Very easy to deal with

Insurer: Trupanion

By: cheri

Useful
August 21, 2020

Great Service!

Fast reimbursement. Very pleased with service.

Insurer: Trupanion

By: Barbara

Useful
August 21, 2020

Great experience with Trupanion

It is SO easy to file a claim with Trupanion! My claim was processed quickly and I received a very clear explanation of how benefits were calculated. The insurance-paid portion of the claim was deposited in my bank account in a timely manner.

Insurer: Trupanion

By: Cecile

Useful
August 21, 2020

Easy Claim process

It was easy I just supplied the bill and Trupanion took care of the rest...I got an explanation of what was covered and not covered and then the check was deposited into my account as I requested

Insurer: Trupanion

By: Lisa

Useful
August 21, 2020

claim for mt Shepherd Stella

Paid quickly to my vet

Insurer: Trupanion

By: Lynda

Useful
August 20, 2020

Best

Reasonable rate and easy process to file claims and to reach for a help when needed. Most reliable insurance company to deal with - for these reasons, I thank you very much.

Insurer: ASPCA

By: Kiko

Useful
August 20, 2020

Trupanion paid for itself!

First time we had to use our insurance beyond our deductible. Everything went very smoothly! Received payment within a couple of days of our dog's hospitalization. Took the stress out of the situation which had a happy ending!

Insurer: Trupanion

By: Marla

Useful
August 20, 2020

Simple and Easy

My vet has arranged for direct payments which simplifies the process and is so easy for me.

Insurer: Trupanion

By: Paula

Useful
August 20, 2020

Great Service ftom Trupanion

No problems signing up for Trupanion. Representatives explained everything in a clear understanding way. Also received an email outling my policy details and how to sign up to your website.

Insurer: Trupanion Canada

By: Catherine

Useful
August 20, 2020

Izzy had a stroke at 8 years old

Response was quick, uploading documents a great option. We got money back sooner than expected. Thank you

Insurer: Trupanion

By: Pamela

Useful

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