Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


April 28, 2020

AWESOME

EXCELLENT SERVICE THE OUT OF POCKET M ONEY CAME TO ME RIGHT ON TIME BECAUSE I WAS A LITTLE SHORT AT THE TIME.

Insurer: Nationwide

By: sharon

Useful
April 28, 2020

Our thanks.

It is always a great experience. Trupanion is always efficient when reimbursing us and I find their correspondence very reassuring.

Insurer: Trupanion Canada

By: Debra

Useful
April 28, 2020

A bit painful but worth it!

Very fast claims processing. All submissions done on line. Claims are fairly adjudicated. Very happy with Trupanion.

Insurer: Trupanion

By: John

Useful
April 28, 2020

Trupanion comes through for Loki

Loki needed meds and the vet direct billed Trupanion and I only had to pay the 10% + taxes. I hope Trupanion direct billing becomes available at more vets and emergency care clinics.

Insurer: Trupanion Canada

By: Rosa

Useful
April 27, 2020

Fast

I am glad to have purchased Nationwide pet insurance. Claims are filed and payment is received very fast

Insurer: Nationwide

By: Kelly

Useful
April 27, 2020

Best Experience with Pet Insurance

Nationwide Pet Insurance has not been a disappointment at ALL! My dogs are very important so is there care and medical. Nationwide pays claims in a very timely manner which means so much, especially during these trying times.

Insurer: Nationwide

By: Lisa

Useful
April 27, 2020

Very quick turn around on reimbursement of Pet invoice

I'm very pleased with the quick turn around on my pet invoice. I was reimbursed very quickly after submitting the form electronically online. Also the online claim submission process could not be any easier. All the basic info is prepopulated for me so I don't have to go searching for my policy number. I just needed to log, attach my receipt, add a description and I was done. Thank you!

Insurer: Nationwide

By: Katie

Useful
April 27, 2020

Easy, fast, paid for itself already.

So easy and fast to submit a claim using the app. Quick turn around on claims and fantastic customer service when you have a question. With the amount of vet visits from a new puppy, the insurance has already paid for itself for the year. You can't afford not to get this.

Insurer: Nationwide

By: Jerry

Useful
April 27, 2020

Simple and Fast

Processing of claims is simple and fast. No problems with processing the claims.

Insurer: Nationwide

By: Raymond

Useful
April 27, 2020

Highly recommend !!

Really happy I chose ASPCA , super easy to file a claim and received my reimbursement super quickly , anyone I had to speak with over the phone was so nice I felt like they actually cared for my pups well being which made me feel really good about choosing them to deal with . They make everything super easy ! Would recommend to all my friends and family

Insurer: ASPCA

By: Cindy

Useful

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