Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Fast, friendly, helpful
Healthy Paws paid our claim fast and emailed to check on our big boy!
Insurer: Healthy Paws
By: Ashley
Very simple process. Great company!
This claim was actually a continued claim. Super simply to upload the vet bill and voila, the claim was paid! Thank you!
Insurer: Trupanion
By:
Easy
Easy to submit claim and fast payment
Insurer: Trupanion
By:
Fair and efficient processing of payments
Fair and efficient processing of payments
Insurer: Trupanion
By:
Satisfied
Pleased to receive reimbursement within a short time.
Insurer: Trupanion
By:
Great Job!
The Veterinarian who performed the surgery took care of all the paperwork which made it super easy.
Insurer: Trupanion
By:
Hassle free claim process
Very seamless and hassle free process done directly at the vets.
Insurer: Trupanion Canada
By:
Grateful I kept the coverage
I got this insurance when I adopted Waldo back in 2012 and never used it until this year. Filing the claim(s) has been really easy and they payout quickly (Less than a week). The one thing that I did not understand (because it is not this way with any other insurance) is this - I have a $500 deductible with a 80/20 coinsurance split. They take the 80/20 on the deductible too which means I actually have to pay out $625 before they consider that I have reached the deductible. That was a bummer.
Insurer: Healthy Paws
By: Julie