Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Great plan!
Took my puppy in for vaccinations and checkup, had my reimbursement within a couple weeks.
Insurer: Pets Best
By: Chris
Great coverage and speedy reimbursement
Our Dobie tore her CCL this year and had to have surgery. I was very impressed with Healthy Paws. We were able to get her a good surgeon and did not have to worry about the bill. They reimbursed 80% of it, with a short turnaround time, filing the claim was super easy and they also followed up to see how our girl was doing. They were recommended to me by a friend whose dog had to have surgery and I am glad I followed her advise and signed up our dog for Healthy Paws when she was a puppy. Highly recommend!
Insurer: Healthy Paws
By: Susanne
Thanks to Healthy Paws for Quick Reimbursement; Surely a Big Help in an already Rough Time.
I purchased pet insurance shortly after my then 7-mo old pup had a bout of throw-up/diarrhea combo and cost me a hefty $500+. At 4 yo, it’s been pretty uneventful until last April … It was emotional. Plus, worrisome and stressful. Worried-sick about my baby who is in pain, and yes, worried about how much it would cost, especially during the uncertainty of COVID. Filing Claims: as soon as vet bill was emailed to me, I attached same in my account (no forms) Claim Processing: was completed either by same afternoon or following day Reimbursement: when huge surgery bill came, they requested for medical records from vet; upon their receipt, it was processed by following day … and money was in my account by next day. As much as we love our babies, vet bills are often cost-prohibitive and does weigh into our decisions on plan of action. With all the stress and worry about your baby, for me, relieving some of the financial burden, when we’re talking lumpsum in the thousands, certainly helps a lot. So thankful for quick processing and reimbursement.
Insurer: Healthy Paws
By: Lilet
Easy to submit claim and fast return.
Claims are easy to submit and fast getting Payment. So glad we had pet Insurance to help us with our dog’s Unexpected root canal.
Insurer: Nationwide
By: Rick
Appreciate the promptness of payment.
I appreciate the promptness of payment on a claim. I have always received help when I have to contact the company directly. The agents I have spoken to are knowledgeable and have explained things to me that I didn't understand. As a lay person, that is important.
Insurer: Nationwide
By: Nanci
Filing a claim
Was very quick to get it filed and my refund
Insurer: Nationwide
By: Jennifer
Thank you taking care of my pet
Friendly service, quick payment, reliable and trustworthy.
Insurer: Nationwide
By: Francesca
Quick and easy claim process, with a fast payment!
I've had Nationwide insurance for my dogs for a while now and I've never had any issues when filing a claim. The claim process is easy to follow and file. I've received my payments quickly after sending in the claim, usually within the same week, if it was submitted on a Monday. I always receive an explanation of what was paid and what wasn't and the reasons why/why not.
Insurer: Nationwide
By: Kimberly
Recently got the insurance for my Dog…
Recently got the insurance for my cane corso pet. It was a smooth process not much hassle free.
Insurer: Prudent Pet
By: Avinash
Fair, Fast and Easy Claims Processing
Claims processing is very quick and easy. Always fair. It's really great that everything can be processed online and claims payments transferred directly to my bank account. No problems in over 15 year, probably 20 years I've used this service for several of my dogs.
Insurer: Nationwide
By: Steven