Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


December 07, 2020

Pet Insurance made easy!

easy to submit claim and money was swift to reach my account. No complaints, very good service

Insurer: Trupanion

By:

Useful
December 07, 2020

Deborah

It was very easy to fill out the enrollment page.

Insurer: Trupanion

By:

Useful
December 07, 2020

Great company

Our claims were processed fast and our check arrived quickly. Thank you!

Insurer: Trupanion

By:

Useful
December 07, 2020

Efficient and easy

It's really easy to use. As soon as I pay the medications at my veterinarian, they send the invoice to Trupanion and the whole thing get process really quickly. I get text and email to keep me posted. The money is then deposited in my account within a few days.

Insurer: Trupanion Canada

By:

Useful
December 06, 2020

Great first time experience

Quick response, claim processed and paid while we were still at the vetinary clinic.

Insurer: Trupanion

By:

Useful
December 06, 2020

Fast service

They let you know that your claim is received. And their decision is made quickly.

Insurer: Trupanion

By:

Useful
December 06, 2020

Thanks

Very smooth process

Insurer: Trupanion

By:

Useful
December 06, 2020

Easy to file (vet did it for me) and got my money quickly.

Easy to file (vet did it for me) and got my money quickly.

Insurer: Trupanion

By:

Useful
December 06, 2020

Quick and easy signup, with throughly explained benefits

Everything was very intuitive and simple. I was able to adjust my deductible easily and change my premium. The benefits were thoroughly explained, and separate coverages were broken out into logical components. I have a good friend that works for Trupanion, and she sent me a link where it was quick to create a quote for my cat, so that sped things up.

Insurer: Trupanion

By:

Useful
December 06, 2020

Great customer service! No problems!

Fast easy no hassles very good customer service! My claim was paid out within a week!

Insurer: Trupanion

By:

Useful

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