Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


June 17, 2020

Great experience with Trupanion.

I presented my invoice to be reviewed. Everything went well. Trupanion was quick with a response. I received my reimbursement right away.

Insurer: Trupanion

By: Judy

Useful
June 17, 2020

Easy Peasy 123

So easy to claim the invoice. Literally do it as soon as I get it. And payment is in my account in a week. Thanks Trupanion!

Insurer: Trupanion

By: Carmela

Useful
June 17, 2020

Payment for heart condition

Payment is always made within a day or two after claim is received. Have not had any reason to question how much was paid. Very pleased with Trupanion.

Insurer: Trupanion

By: Jo

Useful
June 17, 2020

Trupanion claim

Very easy to file a claim and super fast turn around!

Insurer: Trupanion

By: Suzanne

Useful
June 17, 2020

Trupanion was there when we needed them.

The claim was handled immediately and I received the check in less than 10 days from Bella's illness

Insurer: Trupanion

By: Debbie

Useful
June 17, 2020

Very happy with the insurance coverage

Everything went very smoothly

Insurer: Trupanion

By: Peter

Useful
June 17, 2020

We've been members for only 5mo and we've had payment issues with trupanion twice.

We've been members for only 5mo and we've had payment issues with trupanion twice. This last time was crazy! For more info call me and I lay it out. You have my phone #.

Insurer: Trupanion

By: Thomas

Useful
June 17, 2020

You guys have excellent customer service.

You guys have excellent customer service. Always get prompt reimbursements and feel good about taking care of my pet financially.

Insurer: Trupanion

By: Stephen

Useful
June 17, 2020

Tracy

Receive updates in a timely fashion and my claims are paid within a day or two directly to my account.

Insurer: Trupanion Canada

By: Tracy

Useful
June 16, 2020

Everything was easy

Everything was easy and quick

Insurer: Nationwide

By: Carlos

Useful

Compare top pet insurance providers plans.