Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Life saver
Mastiff being a giant breed and Moose being a rescue , I decided that pet insurance would be a good idea. I’m so very happy that I picked Trupanion pet insurance. It is so easy to put a claim in and the payment goes directly into my bank account. And the customer service is the best I have ever had. Thank you for being there for my Moose
Insurer: Trupanion
By: Sandra
Healthy Paws Makes It Easy!
If you are looking for an insurance company that is easy to navigate, pays back on claims quickly, is charitable, and has great customer service, then look no further than Healthy Paws pet insurance. They make submitting claims super easy and I get a check within a few days of claim approval. I have nothing negative to say about this company!
Insurer: Healthy Paws
By: Robin
A clear and simple process!
The process to submit a claim was clear and simple. I appreciated the updates via email and text that kept me informed on where my claim status was at.
Insurer: Trupanion Canada
By:
Awesome
Great service awesome people reimbursement paid quickly! The service I received has been first class. I would definitely recommend anyone with a pet get this insurance.
Insurer: Pets Plus Us
By: David
Excellent Service
This is the first time using a pet insurance. We recently adopted our puppy and wanted to get a policy. Reviewed many options and chose this plan. I submitted our first claim for her wellness visit and was very pleased with the response and reimbursement. We are very happy with this plan.
Insurer: Pets Best
By: Susan
They have paid my claims promptly
They have paid my claims promptly
Insurer: Trupanion
By:
Trupanion - is very efficient in handling claims - they make it easy to file for a claim and give responses fast !
Trupanion - is very efficient in handling claims - they make it easy to file for a claim and give responses fast !
Insurer: Trupanion
By:
I recommend Healthy Paws to all of my fellow pet parets!
Healthy Paws has made it very easy for my family to manage vet bills and unexpected costs associated with emergency vet visits. The app is easy to use, the claims process is clear and concise, and the customer service is the gold standard. Healthy Paws has a customer for life!
Insurer: Healthy Paws
By: Taylor
Excellent Service - during a stressful time
I sent my quote for an operation to be pre approved. The approval cam through quickly and following the procedure I was paid out quickly as well
Insurer: Pets Plus Us
By: Andrea