Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Good Pet Insurance
Easy to submit claims, prompt handling and payment. A bit expensive for the coverage.
Insurer: Nationwide
By: Vera
100% satisfied
I wasn't sure if it would be covered but it was. No hassle and a quick payout.
Insurer: Trupanion
By: Jennifer
Bee Sting.
My dog was stung by a bee and his face was swollen. I took him to our veterinarian and he only needed a steroid injection. My veterinarian submitted the claim. Although neither the exam nor the injection were covered by insurance the injection was at least applied to the deductible. The process was easy breezy and we had an answer within minutes.
Insurer: Trupanion
By: Su.
Trupanion came to the rescue for us
The process was very easy and it made us glad that we've had Trupanion for our Goldie all this time. Thank you!
Insurer: Trupanion
By: Katherine
you can choose your deductible and monthly payment.
you can choose your deductible and monthly payment. Excellent customer service readily answers all questions.
Insurer: Trupanion
By: Ann
Best pet insurance
We have had pet insurance through several companies over the years. Pets Plus Us has been the very best. Comprehensive coverage and very easy processing as well as timely payment. We have made routine claims as well as two emergency claims one of which was a very significant amount for an emergency endoscopy. Each time processing simple and payment fast. Customer service wonderful.
Insurer: Pets Plus Us
By: Chris
Happy with how easy it was to sign up for insurance and to add coverage.
Happy with how easy it was to sign up for insurance and to add coverage. Haven't yet dealt with asking for reimbursement for claims...will see what happens in the future if and when I have need for reimbursement.
Insurer: Trupanion
By: Margaret
Excellent service and respond time
Very easy to turn in claims. Very quick with payments
Insurer: Nationwide
By: Shirley
Ease of mind
We brought Teddy in and as usual our claim was paid timely and the process went very smoothly. I recommend you to anyone and everyone who asks about pet insurance. I recently changed from payroll deduction to direct debit (after.losing my job due to Covid-19) and the rep who helped me was wonderful
Insurer: Nationwide
By: Bonnie
Easy to file claim, received in 2 weeks
Easy to file claim, received in 2 weeks with summary
Insurer: Nationwide
By: christopher