Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Satisfied at every step of the way
I have an almost 4 yr old English Bulldog. Enough said, right, the breed as advertised. Always something with this little girl. Thank God for ASPCA Pet Insurance. Starting from an easy policy set up to automatic monthly payments to direct deposit reimbursement. Easy and convenient. Even the claim process is easy. Love it, love it. I’d recommend it to everyone.
Insurer: ASPCA
By: Omar
Quick and Easy Claim and Refund Process
I got a new pup at the beginning of the year and knew that there would be lots of vet visits for check ups and vaccines so I decided to invest in pet insurance. I am constantly thanking my past-self for that decision. The process to submit a claim is quick and easy. I typically receive a response and reimbursement within a week or two without a ton of back and forth. The best part is the peace of mind to be able to give my dog the best care without having to worry that it'll break the bank.
Insurer: Nationwide
By: Kameryn
Pets Best Insurance helps relieve the financial headache caused by unexpected emergency vet bills.
Having a Pets Best Insurance policy for my Sheltie, Bay Breeze, has definately relieved a lot of the financial headaches that I used to experience when an unexpected medical emergency would arise with my pets. Knowing that I will be reimbursed 90% of the cost of any claim I file for Bay allows me to make choices when it comes to his care based on what is best for him and not on what I can afford to do financially. I no longer worry about how I am going to pay for the unexpected vet visit thanks to my Pets Best policy. No pet owner should be forced to make a decision on their pets care based on what their finances will allow. I highly recommend Pets Best to any pet owner looking for pet insurance. Pets Best rates are reasonable when compared with other companies, their coverage is amazing and the processing time for claims is extremely quick. Knowing that I will never again have to sit at an emergency vet visit stressing about how I will pay for the treatment my pet needs makes Pets Best insurance invaluable to me and my family.
Insurer: Pets Best
By: Heather
Dog people.
Dog people. Great service. Quick respond and payment reimbursement
Insurer: Trupanion
By: Lisa
Wish my health insurance was so easy!
I have never been very good at sending my claims in right away, so I'm pleased that I never hear a complaint from Trupanion. I like that there is immediate feedback that the claims have been received and the turnaround on the final settlement is very fast. It has always been such a huge peace of mind to know I can do for my pet what needs to be done, not what I am willing to spend or can afford.
Insurer: Trupanion
By: Kaye
Works just like it should
Easy claims process & fast payment. Thank you!
Insurer: Trupanion
By: Stephanie
Hassle free
The hospital filled out the forms, within a days or two the situation was being evaluated by Nationwide, I was sent a status report from Nationwide, check in my bank account in about a week. I was amazed.
Insurer: Nationwide
By: Larry
Nationwide Rocks
My Bernedoodle got very sick a few weeks ago. Throwing up dry heaves etc. Took her to the vet where she received fluids, an anti-nausea shot, and Xrays to see if there was a foreign body in her. Luckily there was not. The bill was close to $500. Yikes!!! Thanks to nationwide I had a check to cover it less my deductible. So fast so easy and they re always so helpful and caring.
Insurer: Nationwide
By: Gayle
Easy claim
I got Nationwide pet insurance from my work, They are straight forward insurance, covers 90% of the claim, except for their exclusions and you can find it in your policy. The only thing I really don’t like is you have the pay out of pocket. Like what if you don’t have that amount of money on hand? And the deductible You pay on your first claim of the year not spread out. But anyway, I’m just glad I have pet insurance.
Insurer: Nationwide
By: beverly
Nationwide is there for your dog.
Quick application. Quick & easy claim process.
Insurer: Nationwide
By: Kathy