Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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How to file a claim
I took a photo of vet. bill and forwarded to trupanion, waited a few days and bingo!! money in my bank account. It was that easy!
Insurer: Trupanion
By: Linda
Beau's Mom
My German Shepherd puppy has multiple medical problems. Trupanion has been so perfect to work with. Ongoing problems are paid at 90% after the lifetime deductible is met. My Beau visits the vet specialist often. Claims are so easy to submit. Download and submit claims in minutes. Claims are paid within days straight into my bank account. Great experience. So glad I listened to the vet tech that recommended I enroll him with Trupanion.
Insurer: Trupanion
By: Kay
A real life saver.
Your continued timely and accurate payment responses in conjunction with the Kitsap Veterinary Hospital Services for my dog, Miles, is greatly appreciated. A real life saver. Thanks so much. Linda
Insurer: Trupanion
By: Linda
Handled everything!
Once I told the vet I had trupanion they handled everything in my time of panic and stress worrying about paying for this nightmare didn't even cross my mind they handled it all and quickly I only had to pay a small amount (compared to the entire surgery cost) and was able to put my time into focusing on my pup who now is healthy and recovering!
Insurer: Trupanion
By: Chelsea
Love Trupanion
Is it easy to submit the claim payments are very fast
Insurer: Trupanion
By: Melissa
Over the years after going through several knee surgeries and cancer it was a blessing to us to have Trupanion to take the burden of all the medical expenses off of us.
Over the years, after going through several knee surgeries and cancer, it was a blessing to us to have Trupanion to take the burden of all the medical expenses off of us. I liked being able to choose the deductible and regulate the monthly payments as well.
Insurer: Trupanion
By:
Payments are prompt and coverage is fantastic.
Payments are prompt and coverage is fantastic.
Insurer: Trupanion
By: Charmaine
Through and quick handling of claims and payment
Through and quick handling of claims and payment
Insurer: Trupanion
By: Stephen
Easy to submit the claim on-line and paid promptly - thanks!
Easy to submit the claim on-line and paid promptly - thanks!
Insurer: Trupanion Canada
By: Kathryn
Thankful for pet insurance
My 6 year old Golden, Sandy, has had a very tough go of it. First she needed a lump on her paw removed and tested for cancer. After it was found to be cancerous, my vet needed to go back in and make sure she got it all. This included removing a toe. The recovery from toe removal has proven much harder than anticipated and she has needed several bandage changes/treatment for infection. My Nationwide plan has covered EVERYTHING and I could not be more grateful. This could have easily become a situation where I needed to make decisions based on $, but having the Major Medical Plan has allowed me to focus on Sandy and her healing without worrying about the cost of what has become many visits to the vet. Thank you Nationwide!! You have truly been on my side throughout this very difficult time.
Insurer: Nationwide
By: Amelia