Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


July 03, 2020

Fast response to requests on fee and authorization to see doctor to take care of my dog.

Fast response to requests on fee and authorization to see doctor to take care of my dog.

Insurer: Trupanion

By: Chau

Useful
July 03, 2020

Quick connection to a friendly human being!

Quick connection to a friendly human being! Melissa wasted no time in helping me find where I change my credit card on file for future accurate billing. The former card had been compromised.

Insurer: Trupanion

By: Sharon

Useful
July 03, 2020

Quick response

Quick response and deposited right into my bank account.

Insurer: Trupanion

By: Brenda

Useful
July 03, 2020

Always prompt with the process from the time of event to billing

Always prompt with the process from the time of event to billing

Insurer: Trupanion Canada

By: Debbie

Useful
July 03, 2020

Worth Every Penny

Quick and efficient, Trupanion has paid for itself many times over.

Insurer: Trupanion

By: Catherine

Useful
July 03, 2020

Fast teimbursement process

The claim process was quick and turnaround time for reimbursement was great. Would be better if my vet direct billed.

Insurer: Trupanion Canada

By: Teresa

Useful
July 03, 2020

Pet had surgery.

Response and payment were fast!

Insurer: Trupanion Canada

By: Carol

Useful
July 02, 2020

We love Nationwide Pet Insurance 🐾❤️🐾

Easy to upload info and extremely fast payments. Couldn’t be happier with Nationwide!

Insurer: Nationwide

By: Joyce

Useful
July 02, 2020

Easy and stress-free process!

Nationwide Pet has been a financial life-saver. We had to do emergency surgery for our boy, and it was 100% covered. I received the money days after I submitted our claim. It let us be able to take care of our dog and make sure he made a full recovery without having to worry about money. I recommend Nationwide to anyone with a pet they love!

Insurer: Nationwide

By: Jade

Useful
July 02, 2020

Filing Easy / Payment Prompt

I was pleasantly surprised by the easy claim filing experience, and appreciated the prompt payment and accounting.

Insurer: Nationwide

By: John

Useful

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