Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


July 05, 2020

Best investment in pet care ever!

Trupanion has always supported our multi-cat care. The claims for each cat are processed quickly and our reimbursement of automatically deposited in our account within days. Trupanion pet insurance is one of our best investments.

Insurer: Trupanion

By: Joy

Useful
July 05, 2020

Excellent experience

Fast , easy, kept me well informed, and good reimbursement.

Insurer: Trupanion

By: Niccole

Useful
July 05, 2020

Have Trupanion and it is the BEST insurance out there.

Have Trupanion and it is the BEST insurance out there. From Support to payments for claims..I wish human insurance would be this efficient.

Insurer: Trupanion

By:

Useful
July 05, 2020

I love that you can pick your own payment and deductible and the service was very quick and friendly

I love that you can pick your own payment and deductible and the service was very quick and friendly

Insurer: Trupanion

By:

Useful
July 05, 2020

Is Pet Insurance Worth the Premium?

Processing the payment was fine. The company could have done much better with my reimbursement. Rates go up every year, but not the benefits. I am debating if it is worth paying over $1,000 a year for medical insurance.

Insurer: Trupanion

By: Sally

Useful
July 04, 2020

Great company

I have had my dogs covered with VPI/Nationwide for over 20 years. The peace of mind is well worth the monthly premiums given that I have had upwards of 7 dogs. Customer service is knowledgeable and pleasant, claims are acknowledged by email, and payments arrive quickly. Peace of mind that I can get the best care for my furry kids and know that I am not going to break my bank!

Insurer: Nationwide

By: Bonnie

Useful
July 04, 2020

Thank you once again Embrace

Thank you Embrace for the quick reimbursement as usual. We are so grateful for our pet insurance with you. Our pet has been through a lot within the last 7 years. ACL's torn in both legs, thrombocytopenia, and just recently bloat. We always recommend you to others when asked how we can afford all this. The only somewhat negative thing I can say it that every year the monthly payment goes up. It's almost doubled from 7 years ago. We did receive a healthy pet credit last year of $50 off of the $500 deductible. All in all we are very pleased. Thank you Embrace

Insurer: Embrace

By: Rhonda

Useful
July 04, 2020

Filing a claim

It was easy to file a claim and we got our money very quickly.

Insurer: Trupanion

By: Gunilla

Useful
July 04, 2020

First submitted claim...Easy button!

My wife filled out all the forms and I mailed them. Within a few days I received am email saying they were being processed. The process was straight forward and payment received quickly. Thank you.. Lady Alli Gator Swampmaster's owner.

Insurer: Trupanion

By: Robert

Useful
July 04, 2020

Very happy with Trupanion

The animal hospital worked directly with Trupanion. My cost was exactly what I expected. I really didn't expect it to go so smoothly. I will always have Trupanion Insurance for my pets.

Insurer: Trupanion

By: Patricia

Useful

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