Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed.
On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed. It was processed very quickly which was greatly appreciated.
Insurer: Trupanion
By: Sandy
Trupanion well worth the premium!!
After veterinary hospital submits the claim (which I have to remind them to do-it's never automatic) Trupanion is on it!!! I received my check within 2 weeks. Great!!
Insurer: Trupanion
By: Barbara
Ursodiol Rx claim
Online process very simple and straightforward
Insurer: Trupanion
By: Jill
Really appreciate the speedy turnaround on reimbursement for claims
Easy to file a claim with quick processing of payments
Insurer: Nationwide
By: Tanya
Fast and reliable insurance company
Loved the flexibility to choose our own medical provider, hassle free document submission and payment process
Insurer: Nationwide
By: Nesny
Trupanion is the best
True panionium aid exactly what they said they would pay and since it was a direct build from my veterinarian it was a quick and easy process
Insurer: Trupanion
By: Elizabeth
Cancer treatment.
When provided with itemized receipts review and payment was prompt.
Insurer: Trupanion
By: Michelle
Outstanding Customer Service and Care
I have had Trupanion for my Sofia since she was 1 year old. I only heard about it then. She is nearly 10 in September and I have piece of mind that Trupanion will be there for she and I in her golden years. She is a Chihuahua and the lifespan is 18 - 20 years. I am so happy to be part of this fantastic coverage for my Sofia. - Thank you for processing my claim so quickly and auto-depositing into my account so quickly. God Bless you all !!
Insurer: Trupanion
By: Michael
Highly recommended
Fast response and payment. Excellent and happy with trupanion. Have used trupanion for past dog and will for future pets. Totally will recommend trupanion.
Insurer: Trupanion Canada
By: Joyce
I always find it's easy to submit claims online and I'm paid quickly for qualified claims.
I always find it's easy to submit claims online and I'm paid quickly for qualified claims.
Insurer: Trupanion Canada
By: Dianna