Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


July 08, 2020

On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed.

On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed. It was processed very quickly which was greatly appreciated.

Insurer: Trupanion

By: Sandy

Useful
July 08, 2020

Trupanion well worth the premium!!

After veterinary hospital submits the claim (which I have to remind them to do-it's never automatic) Trupanion is on it!!! I received my check within 2 weeks. Great!!

Insurer: Trupanion

By: Barbara

Useful
July 08, 2020

Ursodiol Rx claim

Online process very simple and straightforward

Insurer: Trupanion

By: Jill

Useful
July 07, 2020

Really appreciate the speedy turnaround on reimbursement for claims

Easy to file a claim with quick processing of payments

Insurer: Nationwide

By: Tanya

Useful
July 07, 2020

Fast and reliable insurance company

Loved the flexibility to choose our own medical provider, hassle free document submission and payment process

Insurer: Nationwide

By: Nesny

Useful
July 07, 2020

Trupanion is the best

True panionium aid exactly what they said they would pay and since it was a direct build from my veterinarian it was a quick and easy process

Insurer: Trupanion

By: Elizabeth

Useful
July 07, 2020

Cancer treatment.

When provided with itemized receipts review and payment was prompt.

Insurer: Trupanion

By: Michelle

Useful
July 07, 2020

Outstanding Customer Service and Care

I have had Trupanion for my Sofia since she was 1 year old. I only heard about it then. She is nearly 10 in September and I have piece of mind that Trupanion will be there for she and I in her golden years. She is a Chihuahua and the lifespan is 18 - 20 years. I am so happy to be part of this fantastic coverage for my Sofia. - Thank you for processing my claim so quickly and auto-depositing into my account so quickly. God Bless you all !!

Insurer: Trupanion

By: Michael

Useful
July 07, 2020

Highly recommended

Fast response and payment. Excellent and happy with trupanion. Have used trupanion for past dog and will for future pets. Totally will recommend trupanion.

Insurer: Trupanion Canada

By: Joyce

Useful
July 07, 2020

I always find it's easy to submit claims online and I'm paid quickly for qualified claims.

I always find it's easy to submit claims online and I'm paid quickly for qualified claims.

Insurer: Trupanion Canada

By: Dianna

Useful

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