Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


July 09, 2020

Great experience with Nationwide pet insurance.

We’ve had nothing but excellent service with Nationwide. I’ve submitted my claims online and they’ve been reimbursed in a timely manner.

Insurer: Nationwide

By: Karen

Useful
July 09, 2020

much easier than anticipated

I have never had pet insurance before with other pets. I am so thankful that this has been a positive experience. Emmett recently had to have surgery and we have not had any issues with getting claims paid quickly. I guess I was expecting it to be a hassle and it was definitely not. I have recommended Nationwide to all of my friends with pets. I am so pleased with the service.

Insurer: Nationwide

By: Anne

Useful
July 09, 2020

You are amazing!

I love this insurance, and you are the best of the best. You are number one, and I will be glad to spread the word! Thank you for all that you do to help our beloved pets!!! Great customer service and claims!

Insurer: Nationwide

By: Betty

Useful
July 09, 2020

Easiest Claim process!

So happy to have started with Nationwide this year! We had to get a midyear booster for Willie, as well as another six months of Flea and Tick medication, and I was so grateful that we chose the Wellness plan where those things are largely covered! Never know when the Furbabies are going to need something, so better to have the protection! The Claim Process was a dream! Wish it was this easy to submit a claim for my own People Insurance! Claims processed quickly, and right into my account before the bills are even due! Thank you Nationwide for having such a great process!

Insurer: Nationwide

By: Gail

Useful
July 09, 2020

Reliable and Caring

The best recommendation pet owners made, when I got my pup, was to get insurance. My insurance has been incredibly helpful & gives me peace of mind knowing I don’t have to miss a vet visit due to money. I’m reimbursed swiftly & followed up with.

Insurer: Nationwide

By: Paulette

Useful
July 09, 2020

Stress free, easy, and fast!

I love working with Nationwide Pet Insurance! The new system is so easy to use and your service is so fast! I feel so much more at ease with my pets insured under Nationwide and I will be switching my other pets to Nationwide! When I am worried about my furbabies health I never have the added stress of wondering what my insurance will cover and when. I recommend you to every petowner I meet because I love your service so much. Thanks Nationwide!

Insurer: Nationwide

By: Heather

Useful
July 09, 2020

Great Provider

Nationwide has been amazing. So easy to navigate their website, submit a claim, and understand the process. I get responses within the week which is amazing. Love their coverage and support!

Insurer: Nationwide

By: Christina

Useful
July 09, 2020

Very happy with the insurance so far

So far I’m very happy with this insurance, easy claims and they care about my pets

Insurer: Nationwide

By: Alejandra

Useful
July 09, 2020

Easy claim process!

So thankful we decided to get insurance for our great dane rescue. The claim process is simple and straightforward as well as the reimbursement process. Can't recommend this enough!

Insurer: Nationwide

By: Rachael

Useful
July 09, 2020

Extremely pleased!

Claim was filed, processed and deposited to my account within 2 days!

Insurer: Trupanion

By: Debbie

Useful

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