Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Efficient, easy and responsive
Filing my claim was easy, I received prompt email updates, and the ability to deposit the funds directly into my account vs. mailing a check was so convenient! Very satisfied with the service I received.
Insurer: Nationwide
By: Jessi
Quick and Easy
I usually give the form to Roxy’s provider to submit and within a week the payment is deposited in my account
Insurer: Nationwide
By: Faith
good service
ease of payment. Very nice people on phone
Insurer: Nationwide
By: Beverly
Insurance payment
Nationwide Insurance paid promptly after the claim was submitted. I am glad to have insurance to cover my pet’s treatment.
Insurer: Nationwide
By: Jauhree
AWESOME PET INSURANCE, PEACE OF MIND
Great pet insurance! Affordable and reliable. Claims are processed timely and so are payments. I wish they would cover pre-existing conditions for an additional fee or with a limit.
Insurer: Nationwide
By: Marta
Great caring service and quick response time!
Have had nationwide over 2 years and no complaints or issues. Easy to understand and quick payments. Caring people.
Insurer: Nationwide
By: Andrea
Helpfu people who support Pet health
Overall am happy with insurance and its process. Is just a bit cumbersome as we were new on what and how to do until you get a handle on the process. Why not have a direct deposit for claim money back? Overall seems to be easy process in an app. thank you
Insurer: Nationwide
By: Parul
I am so glad I insured with you
I purchased petinustrance.com after some research and feedback from other policy holders. I purchased while my pet was less than a year old, and I am glad I have purchased it. Thank you for being so prompt and also being completely online and provide direct deposit
Insurer: Nationwide
By: Deepa
Nationwide has lived up to all I want and will continue to recommend it
I am very pleased how fast my return payment comes and that an email tells me when a claim is received.
Insurer: Nationwide
By: Catherine
On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed.
On this claim I needed to pay the doctor then submit the invoices to Trupanion to get reimbursed. It was processed very quickly which was greatly appreciated.
Insurer: Trupanion
By: Sandy