Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Don't waste your money
Waste of money. Submitted claim for well pet visit over a month ago. Haven't even received any acknowledgement of the claim being received. Called twice and was told things were slow due to covid. Policy states claims are processed in 3 to 5 business days. I can understand things are slow, but a month later? Certainty arent slow in charging my credit card every month for the premium. I will be looking for a new insurer.
Insurer: AKC
By: Steven
Well worth the investment
Easy to use, friendly service and peace of mind.
Insurer: Trupanion
By:
It's extremely easy to use
It's extremely easy to use
Insurer: Trupanion
By:
Satisfied customer of 10 years.
My claims are always handled efficiently and the direct payment to our account for reimbursement is very timely.
Insurer: Trupanion
By:
Reviews claims and pays quickly
Trupanion always pays quickly and its a comfort to know my money will come quickly
Insurer: Trupanion
By:
Great Pet Insurancd
Cost is fair and the process is simple and fast.
Insurer: Trupanion Canada
By:
I've never had a bad phone call with Trupanion!
I've never had a bad phone call with Trupanion! While I feel the service is fairly expensive, and I've received some pushback from billing about various claims, I have confidence overall in our service.
Insurer: Trupanion
By:
Cowboy
Quick payment! Always a great experience!
Insurer: Trupanion
By:
Super fast
Super fast payments but monthly fees keep increasing so much.
Insurer: Trupanion Canada
By: