Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


June 27, 2020

Fast and Simple claims processing

Trupanion claims are extremely simple to file and within a very short time I received the payment which was direct deposited into my account. Couldn't be any easier or quicker.

Insurer: Trupanion

By: Donna

Useful
June 27, 2020

Great experience!

Claim was processed quickly, and I was reimbursed fast.

Insurer: Trupanion

By: Karen

Useful
June 27, 2020

Excellent communication and prompt payment

Excellent communication and prompt payment

Insurer: Trupanion

By: Janet

Useful
June 27, 2020

Thankful for Trupanion

prompt review and payment easy to submit claim online.

Insurer: Trupanion

By: Jill

Useful
June 27, 2020

Convenient

Very easy and quick. Completed before we left the clinic.

Insurer: Trupanion Canada

By: Denise

Useful
June 27, 2020

Trupanion's payments

Trupanion is paying for my dog's medicine. I pay my portion and they pay the rest. They pay my vet right away so I don't have to send in my receipts then get reimbursed.

Insurer: Trupanion Canada

By: IRIS

Useful
June 26, 2020

Perfect

It was very easy to file. I am thankful I have this pet insurance.

Insurer: Nationwide

By: Danuta

Useful
June 26, 2020

Thank You

Thank you for your quick turnaround to our claim. Arizona is doing very well and is back to her daily walks.

Insurer: Nationwide

By: DEE

Useful
June 26, 2020

Absolutely amazing service

We couldn’t be happier with Nationwide insurance coverage. Our pup had to go to the emergency vet (unexpectedly) and once I submitted the claim, it was processed within a week and we were refunded the highest amount based on our plan within 3 weeks. Customer service was extremely helpful when I was having a log-in issue and followed up to make sure I was all set. We are so happy Nationwide was recommended to us, and would definitely recommend to other pet owners!

Insurer: Nationwide

By: Rosalba

Useful
June 26, 2020

Very pleased

Excellent service. Super-easy to file claims, and payment is reimbursed in less than a week, typically. Very glad I went with your company!

Insurer: Nationwide

By: Susan

Useful

Compare top pet insurance providers plans.