Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


August 13, 2020

This time was fine but I still haven't received my check.

This time was fine but I still haven't received my check. And the submission for Penny's mitral valve sufficiency checkup for the submission of $250.00 was not entered in my explanation of benefits. Please let me know if I should resubmit. Otherwise I've satisfied all these 9 years. Sylvia Chandler

Insurer: Trupanion

By: Sylvia

Useful
August 13, 2020

Great Website

Very easy to choose a plan

Insurer: Trupanion

By: Jerry

Useful
August 13, 2020

Bowsie's mamala

It's always so easy to submit a bill.

Insurer: Trupanion

By: Karen

Useful
August 13, 2020

Satisfied

Quick review and refund.

Insurer: Trupanion

By: Denise

Useful
August 13, 2020

Smiley

Very prompt with payment.

Insurer: Trupanion Canada

By: Frederick

Useful
August 12, 2020

Every pet owner should have Trupanion

I am a huge fan of Trupanion. They remove the financial burden from a difficult time of caring for my aging canine best friend. For every claim I gave received quick professional assistance and a speedy payment. Keep up the great work. Thank you.

Insurer: Trupanion

By: Mindy

Useful
August 12, 2020

My great experience with Trupanion.

My vet forwarded my claim to Trupanion and it was approved and payment made to me within a week. I could not ask for better service. There is no fuss and excellent service with pleasant associates to talk to if the need occurs.

Insurer: Trupanion Canada

By: Linda

Useful
August 12, 2020

Trupanion is amazing!!

I love Trupanion! They have saved me over $17,000 on my dog so far. Very easy process and I am reimbursed quickly. I tell everyone about it.

Insurer: Trupanion

By: Lynn

Useful
August 12, 2020

Love direct pay

Love that my vet could be paid directly! We were able to focus on getting our kitty the care he needed, and our vet could focus on giving us the best options without worrying about cost. Thank you so much!

Insurer: Trupanion

By: Renee

Useful
August 12, 2020

Good Job

Once billing was accepted, the payment was processed quickly.

Insurer: Trupanion

By: Henry

Useful

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