Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


August 19, 2020

Pet insurance is a must!

As always, Trupanion comes through and is prompt on every claim I make. Clear instructions, prompt attention and response, and quick reimbursement directly into my bank account. No questions asked. The best investment I have ever made on my two new pups!

Insurer: Trupanion

By: Michelle

Useful
August 19, 2020

Easy signup

Signup was quick and easy. The representative answered all our questions thoroughly.

Insurer: Trupanion

By: Denise

Useful
August 19, 2020

Effortless

Thanks for making it so easy to sign up.

Insurer: Trupanion

By: Francine

Useful
August 19, 2020

I have had amazing customer service over the year quick payments and peace of mind for my dogs welfare!

I have had amazing customer service over the year, quick payments and peace of mind for my dogs welfare!

Insurer: Trupanion

By:

Useful
August 19, 2020

Love Trupanion & Trupanion Loves us back

I would do anything for my ''baby' and he has all kinds of medical issues. Thank Goodness for Trupanion and all they cover to help me defer some of the costs. Easy to submit claims and an even faster response and payments directly into my bank account so these medical bills can get paid. All contact is fast and professional. So glad our Vet recommended Trupanion when he was a puppy!!

Insurer: Trupanion

By: Jim

Useful
August 19, 2020

Sign up

It was a fairly easy process

Insurer: Trupanion

By: Angela

Useful
August 19, 2020

Flawless

It was easy to follow the status, I used the chat function a couple of times during the process to ask questions, and the payment was directly to my checking account. Everyone I dealt with along the way was friendly, competent and helpful

Insurer: Trupanion

By: Victor

Useful
August 19, 2020

Roux Nobles

It's very easy and quick to submit insurance paperwork and it's a quick response back also

Insurer: Trupanion

By: Pamela

Useful
August 19, 2020

Great experience

because it was easy to sign up and gives you instant peace of mind

Insurer: Trupanion Canada

By: Shannon

Useful
August 19, 2020

Very quick in paying and vet can do claim so very convenient

Very quick in paying and vet can do claim so very convenient

Insurer: Trupanion Canada

By: Micheline

Useful

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