Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Prompt Return
Prompt payment after claims were submitted.
Insurer: Trupanion
By:
Piper
Ease of signing up for pet Indurance
Insurer: Trupanion Canada
By:
Easy and effficient
It was extremely easy -I didn’t have to do anything and my claim was processed extremely quickly
Insurer: Trupanion Canada
By:
Joined the family
It was Super easy to set up with all clear instructions and information
Insurer: Trupanion Canada
By:
Pretty decent process
Was fairly clear, though had to search for a lot of information, like if I had to get an exam within a certain period, and how the deductible works exactly.
Insurer: Trupanion Canada
By:
Great service and processing of claims
Always a quick and easy process
Insurer: Trupanion
By:
Form Filing
excellent! Quick and easy to submit bills.
Insurer: Trupanion
By:
Getting on board
It was easy to enroll. Hope when I go to use, it will be just as easy
Insurer: Trupanion
By:
Our initial visit for Fiona I paid the bill.
Our initial visit for Fiona I paid the bill....I had forgotten our clinic will handle claims directly with you. I hadn't submitted to you but the next visit/issue our doctor put in the claim. (I owe them a very small amount for the 10% difference and due to me paying the first issue) All has been expedited and taken care of from you--no worries no hassle, very impressive. We have only had to use our insurance one previous time for Fiona. Premiums per month are costly but to us worth every penny because it just adds that layer of not being stressed about potentially high veterinarian visits for unexpected issues (such as this seizure) especially during these weird times of uncertainty with COVID and its effect on finances. We are very happy we are members of Trupanion
Insurer: Trupanion
By: