Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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So easy and quick.
Filing claims is so easy and the turnaround for payment so short. I very much appreciate these two aspects of filing claims with Trupanion.
Insurer: Trupanion
By: Catherine
Fast & Simple!
This was my first time ever filing a claim. Over the course of a few weeks I had to file 3 invoices on 1 claim and I was totally amazed how quickly the funds came in. It is much appreciated! I took cell phone pics of my invoices and uploaded them '“Â no hassle at all.
Insurer: Trupanion
By: Kevin
Pet insurance is a good thing.
I found trupanion prompt in responding and explaining the whole claims procedure. However, after subscribing to the policy for a number of years we understand but are disappointed our claim was rejected.
Insurer: Trupanion
By: Linda
Trupanion is the Best!
I love Trupanion! It is so easy & fast to file on line! I get paid 90% & a check deposited right into my checking account very fast. What a great company to do business with. The best pet insurance I have ever had. I will never use another pet insurance company except Trupanion from now on!!!!! They are the best!
Insurer: Trupanion
By: Cindi
Awesome company!!
The whole process was simple and received my payment within a couple of days. Was very pleased with how fast the turn over was. I would highly recommend Trupanion
Insurer: Trupanion
By: Janice
Great Options
Easy enrolment. The ability to choose a payment plan based on individual circumstances is a great feature.
Insurer: Trupanion Canada
By: Lorelei
Easy and quick!
Upon submitting a claim/receipt, I received an immediate response that the claim was in process. The total process took two days for reimbursement! Couldn't have been any easier and fast service.
Insurer: Trupanion
By: Melody
A life-saver!
Hilda needing emergency surgery during a pandemic right after I lost my job would have been an absolute disaster if not for Trupanion! I just filed the claim as soon as I got the bill and they processed it immediately. And the check arrived much faster than expected! Thank you!
Insurer: Trupanion
By: Sandra