Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Great Claim Response
Claim processed quickly and as expected.
Insurer: Trupanion
By: Frank
Trupanion really works!!
Completely painless and a very quick claims process Just a few days between submitting the claim to receive payment.
Insurer: Trupanion
By: Jeff
LNH
Quick turnaround on claim payment. Very accessible via phone. Helpful email updates on claims.
Insurer: Trupanion
By: Arthur
Great Company
Very friendly staff and I must say extremely fast claim process and payments. Happy with this company so far.
Insurer: Trupanion
By: charlotte
That was my review.
Visit for our pet was fine.But since I had to pay the entire bill out of pocket and have not yet seen any reimbursement I cannot say anything about the trupanion side of things. Hence you get a 6 pending further developments.
Insurer: Trupanion
By: Richard
easy-to-use
Easy to do, just had my vet clinic do the direct pay feature.
Insurer: Trupanion Canada
By: Vlada
Would recommend!
Quick & efficient claim process & pyment.
Insurer: Trupanion Canada
By: Amy
Amazing claims service
Trupanion was wonderful. I received the approval of the estimate submitted within 2 hours; payment was made directly to the vet clinic within 48 hours of claim submission. I couldn’t be happier with Trupanion’s service.
Insurer: Trupanion Canada
By: Tricia
So easy and quick.
Filing claims is so easy and the turnaround for payment so short. I very much appreciate these two aspects of filing claims with Trupanion.
Insurer: Trupanion
By: Catherine
Fast & Simple!
This was my first time ever filing a claim. Over the course of a few weeks I had to file 3 invoices on 1 claim and I was totally amazed how quickly the funds came in. It is much appreciated! I took cell phone pics of my invoices and uploaded them '“Â no hassle at all.
Insurer: Trupanion
By: Kevin