Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,040 total
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Easy to file claims website easy to use pays quickly and employees are friendly and helpful.
Easy to file claims, website easy to use, pays quickly, and employees are friendly and helpful.
Insurer: Trupanion
By:
Peace of Mind
Except for the increasing monthly insurance costs every year, I’ve been pleased with the timely payments.
Insurer: Trupanion
By:
Very Simple
Very easy to sign up and understand the terms.
Insurer: Trupanion
By:
Easy
Because it was easy to enroll…..it walk you to each steps
Insurer: Trupanion Canada
By:
Great Service!
Receive payment within a couple of days of submitting claim.
Insurer: Trupanion Canada
By:
Online Reimbursement
Very user-friendly website to submit claims. The reimbursement time was reasonable.
Insurer: Trupanion Canada
By:
No one told me I couldn't lower my deductible down the road
No one who was on the call with me at when deciding the policy at Trupanion told me that I cannot lower my deductible down the road and I'm thinking that zero-low deductible policy would've been what I needed to get for my cat. Now I have a policy stuck for life that I cannot touch and I'm not happy with.
Insurer: Trupanion Canada
By: D
Keep up the great service- 8 years!
Easy login to account and upload receipt. Prompt acknowledgment from Trupanion followed by direct deposit reimbursement. Thank you for such continued great service!
Insurer: Trupanion
By: