Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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LOVE Healthy Paws!
Healthy Paw is so wonderful! My 2 year old husky/shepard got bit by a rattlesnake while at my mother in law's ranch, and then a few months later needed emergency surgery for an unrelated reason. In both instances Healthy Paws was so helpful. Their process to upload invoices for claims is so easy and if they need further documents it is such a smooth process for the vets to submit. I received both reimbursement checks in a very timely fashion, and they even checked in about Clover's surgery. I am very happy with Healthy Paw and am glad to have them for my pups
Insurer: Healthy Paws
By: Diana
Very easy to deal with
Very easy to deal with
Insurer: Trupanion
By: cheri
Great Service!
Fast reimbursement. Very pleased with service.
Insurer: Trupanion
By: Barbara
Great experience with Trupanion
It is SO easy to file a claim with Trupanion! My claim was processed quickly and I received a very clear explanation of how benefits were calculated. The insurance-paid portion of the claim was deposited in my bank account in a timely manner.
Insurer: Trupanion
By: Cecile
Easy Claim process
It was easy I just supplied the bill and Trupanion took care of the rest...I got an explanation of what was covered and not covered and then the check was deposited into my account as I requested
Insurer: Trupanion
By: Lisa
claim for mt Shepherd Stella
Paid quickly to my vet
Insurer: Trupanion
By: Lynda
Best
Reasonable rate and easy process to file claims and to reach for a help when needed. Most reliable insurance company to deal with - for these reasons, I thank you very much.
Insurer: ASPCA
By: Kiko
Trupanion paid for itself!
First time we had to use our insurance beyond our deductible. Everything went very smoothly! Received payment within a couple of days of our dog's hospitalization. Took the stress out of the situation which had a happy ending!
Insurer: Trupanion
By: Marla
Simple and Easy
My vet has arranged for direct payments which simplifies the process and is so easy for me.
Insurer: Trupanion
By: Paula
Great Service ftom Trupanion
No problems signing up for Trupanion. Representatives explained everything in a clear understanding way. Also received an email outling my policy details and how to sign up to your website.
Insurer: Trupanion Canada
By: Catherine