Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


August 18, 2020

Thank you for being such a great asset...

Thank you for being such a great asset to pet owners. The service is timely and the follow through is wonderful. If you have questions the staff is easily accessible. The payments are direct deposited and go right into my bank account. I highly recommend this company. Again, thank you for serving us.

Insurer: Spot

By: Jeffrey

Useful
August 18, 2020

Great service

I always get prompt claim review and payment with no hassle.

Insurer: Trupanion

By: Barbara

Useful
August 18, 2020

My vet office processes the claims as they happen and respond within minutes.

My vet office processes the claims as they happen and respond within minutes. I never have to pay out of pocket and then wait for reimbursement.

Insurer: Trupanion

By: Doreen

Useful
August 18, 2020

Have to recommend Trupanion

Quick and very easy. Vet staff filed claim and received info and payment amount within a few minutes!!!

Insurer: Trupanion

By: Elizabeth

Useful
August 18, 2020

Trupanion Claim Experience

Quick, easy and simple process to place a claim with fast turnaround

Insurer: Trupanion

By: David

Useful
August 18, 2020

Quick resolution

Reimbursement was quick and efficient. Uploading the invoice was also very easy.

Insurer: Trupanion

By: Megan

Useful
August 18, 2020

Super easy

Super easy to submit invoices. Straight forward process.

Insurer: Trupanion

By: Ariana

Useful
August 18, 2020

Always very fast reimbursements.

Always very fast reimbursements. Recommend highly.

Insurer: Trupanion Canada

By: Carrie

Useful
August 17, 2020

SCAM

This company is a scam. I have paid 4 months and they still processing a claim from over 2 months ago. Do NOT trust this company

Insurer: Pets Best

By: Pablo

Useful
August 17, 2020

Easy sign-up

very easy to get a quote, access much of the information I needed and sign-up

Insurer: Trupanion

By: Rhian

Useful

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