Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified August 07, 2021

Because they didn’t get my apartment on the address. So I had to call back. I’m not sure if they got my payment date right it didn’t look like it on the email I got. If they don’t get that right. Than I will not be happy.

Because they didn’t get my apartment on the address. So I had to call back. I’m not sure if they got my payment date right it didn’t look like it on the email I got. If they don’t get that right. Than I will not be happy.

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

Honestly I had been thinking about getting insurance for the for a while but I saw testimonials constantly on We Rate Dogs instagram and all the questions they answered that just tipped it over the edge that Trupanion was the one.

Honestly, I had been thinking about getting insurance for the for a while, but I saw testimonials constantly on We Rate Dogs instagram and all the questions they answered, that just tipped it over the edge that Trupanion was the one. Especially because you can pay the vet right there and it doesnt have to be a reimbursement kind of thing. That sas the biggest selling point for me. Also the chat help was quick, responsive, personalized, and friendly.

Insurer: Trupanion

By:

Useful
Verified August 07, 2021

Quick payment!

Quick payment, very nice.

Insurer: Trupanion

By:

Useful
Verified August 06, 2021

Great and fast service

My vet office submitted my claim directly for me and I was notified by email immediately of its submission. Within just a couple of days I had the approval and amount that I would be reimbursed.

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Rating explanation

Everything was very easy to do online. My only surprise when looking at my account was there was some sort of charge for signing up. If there was something on the website that indicated this, I did not see it. I also don’t understand why this is done. Thanks

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Dane owner

Fair, honest, and quick pay

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Simple and Fast

It was so simple!! I just uploaded my vet bill onto the app. Within a few days the money was deposited in my bank account. The best experience ever!!!

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

New Member

It was very simple.

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Excellent Service -Great Coverage

Service with Trupanion is great-claims easy to file & payment is timely-didn’t pay last claim but that’s ok! I still recommend the insurance & company.

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Easy to navigate Trupanion website!!

So far I have not experienced any problems with Trupanion. Signing up my pups was very easy!!

Insurer: Trupanion

By:

Useful

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