Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified August 18, 2021

Trupanion Rocks!

Trupanion has been absolutely wonderful. I highly recommend this insurance. They are very quick with their payments. I’ve had them almost 9 years and have never had a problem. Do yourself a favor and get Trupanion.

Insurer: Trupanion

By: Peggy

Useful
Verified August 18, 2021

I highly recommend Trupanion

Trupanion has come through for me many times. I submitted my claims and 2 days later I'm paid! I highly recommend them. Having pet insurance gives you peace of mind so that you will never hesitate in getting the best of care for your cherished furbaby.

Insurer: Trupanion

By: Vita

Useful
Verified August 18, 2021

do it

It was easy and very simple.plus the fact its not a credit based pet insurance is amazing

Insurer: Trupanion

By:

Useful
Verified August 18, 2021

D.

It was super easy and it’s affiliated with my home and auto insurance. I love it!

Insurer: Trupanion

By:

Useful
Verified August 18, 2021

Good Coverage. Unfortunate Wait Time.

Wouldn't take credit card on mobile online site and 5 day accident coverage. I signed up in the morning and unfortunately had to take my cat to emergency vet at night due to an accident.

Insurer: Trupanion Canada

By:

Useful
August 16, 2021

As good as it gets

Our four year old German Shorthaired Pointer has been insured with Healthy Paws since the beginning and I must say, they are good. He had to undergo a bronchosopy and CT scan recently and Healthy Paws was great about paying their portion to our vet very quickly. Other claims, that we pay for out of pocket and are reimbursed for, are reimbursed usually within 24h. Much better insurance experience than I've had with homeowners or car or health.

Insurer: Healthy Paws

By: Kate

Useful
Verified August 16, 2021

Because they always have such a compassionate people on the phone they have great options for tailoring the insurance to your needs and finances and my claims review was efficient and painless on the app.

Because they always have such a compassionate people on the phone, they have great options for tailoring the insurance to your needs and finances, and my claims review was efficient and painless on the app.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

It was quick and pleasant.

It was quick and pleasant. I got all the information I needed.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

On line support very helpful and professional.

On line support very helpful and professional. Also my claims are always paid promptly.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

Speedy payments and honest service.

Speedy payments and honest service. Plus. A true love of pets.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.