Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified August 16, 2021

Because they always have such a compassionate people on the phone they have great options for tailoring the insurance to your needs and finances and my claims review was efficient and painless on the app.

Because they always have such a compassionate people on the phone, they have great options for tailoring the insurance to your needs and finances, and my claims review was efficient and painless on the app.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

It was quick and pleasant.

It was quick and pleasant. I got all the information I needed.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

On line support very helpful and professional.

On line support very helpful and professional. Also my claims are always paid promptly.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

Speedy payments and honest service.

Speedy payments and honest service. Plus. A true love of pets.

Insurer: Trupanion

By:

Useful
Verified August 16, 2021

Amazing and Efficient

Enrolling was super quick and easy! Different options and add-one are well explained online.

Insurer: Trupanion Canada

By:

Useful
Verified August 16, 2021

Fast service.

Fast service. Peace of mind :))

Insurer: Trupanion Canada

By:

Useful
Verified August 16, 2021

Trupanion have been easy to deal with from purchasing the insurance to getting pre-approval for my dog’s surgery.

Trupanion have been easy to deal with from purchasing the insurance to getting pre-approval for my dog’s surgery.

Insurer: Trupanion Canada

By:

Useful
August 16, 2021

Thankful

I'm so thankful for Trupanion Dog Ins. It's a comfort to know when my dog is ill and I will have large vet bills I will get some money back. Recently my little dog was ill and in the hospital for 3 days. It was so easy to file a claim on-line with just the invoice from the Vet. Once submitted Trupanion provided text and emails updates and processed my claim within a few days. The money was directly deposited into my checking account. I would highly recommend Trupanion!

Insurer: Trupanion

By: Lesley

Useful
August 15, 2021

Great and so easy to use!

It was so easy to file a claim and they had our reimbursement check to us within a week. I'm so glad we got pet insurance through them! I highly recommend as it helped us tremendously when our dog tore her CCL.

Insurer: Healthy Paws

By: Marisa

Useful
Verified August 14, 2021

Never any hassles

We have had two German Shepherds since they were pups, who are in relatively good health, but have had their share of health problems. We're so glad we purchased policies for them right from the start because we have assurance that we will be able to provide the care they need without breaking our bank. Trupanion is easy to submit claims, very quick to process claims, and is available to answer any questions.

Insurer: Trupanion

By: Sarah

Useful

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