Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified August 04, 2021

Always quick and easy to file!

Always quick and easy to file!

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Excellent W

Fast easy payment

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Simple

My last experience was in picking up a prescription from my vet. They submitted the claim and charged me only the 10% difference.

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Couldn’t do without Trupanion

Prompt, hassle free process in filing and getting reimbursed on all my claims. The best!

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Excellent Customer Service

Responses and payment were super quick and the claim was simple to file.

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Efficient and quick

The process was so easy and the response time was quick!

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

The whole process has been extremely easy.

The whole process has been extremely easy. Made the procedure for our pup very painless. At least for us. The claim was completely handled through our Veterinary Clinic. All we were responsible for was patient deductible. You all rock! Thank you. Jan W. and Ellie

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Seven years of great coverage 10/10

This is the one of many claims we have made. Two knee surgeries, 2 day ER visit, monthly allergy shots, and more. Trupanion is easy to file, quick to process, and fast to electronically pay. I have recommended Trupanion to friends in search of reliable insurance at a reasonable rate.

Insurer: Trupanion

By:

Useful
Verified August 04, 2021

Always Taking Care of Our Babies

Trupanion was very quick to pay my veterinarian for Journie's hospitalization.

Insurer: Trupanion

By:

Useful
Verified August 03, 2021

best pet insurance, recommended by vets

immediate turnaround when submitted by the vet's office, although a little longer when submitted by me. Not sure why, since all documentation is always included. Thank you for being there for my little beagle. He was healthy all his life but now he's 14, and having Trupanion ensures I can care for him and give him whatever he needs

Insurer: Trupanion

By:

Useful

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