Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified July 29, 2021

Because you let me know about my subscription was about to experience because I forgot to let you know I had new card

Because you let me know about my subscription was about to experience because I forgot to let you know I had new card

Insurer: Trupanion

By:

Useful
Verified July 29, 2021

Great Insurance Experience

Good communication, easy processing and quick payment!

Insurer: Trupanion

By:

Useful
Verified July 29, 2021

Murray's Mom

I received a text after mentioning to my vet I wanted coverage, and I called to set up the plan of my choosing based on my budget. Could not have been easier.

Insurer: Trupanion

By:

Useful
Verified July 29, 2021

Easy to sign up friendly knowledgeable reps & flexible coverage options

Easy to sign up, friendly knowledgeable reps & flexible coverage options

Insurer: Trupanion Canada

By:

Useful
Verified July 28, 2021

Betsey 10 yo poodle.

A+ Service. Very fast, keeps you updated on the status and fast payment.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

Good customer service.

Good customer service. Can choose your deductible. Pays a straight 90%. Can deposit payment in your account directly. Prompt payment.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

I had a good experience and so far no issues on paying your part.

I had a good experience and so far no issues on paying your part.

Insurer: Trupanion

By:

Useful
Verified July 28, 2021

8 years old Golden Retriever

Best insurance experience ever! My dog had 2 knee surgeries in 6 months and with all the medications she’s taking everyday, it was a lot of money. Trupanion covered 90% with no questions asked. Every claims was quick and worry free. Best experience ever!

Insurer: Trupanion Canada

By:

Useful
Verified July 27, 2021

It is always an easy process to submit a claim and receive payment for it.

It is always an easy process to submit a claim and receive payment for it.

Insurer: Trupanion

By:

Useful
Verified July 27, 2021

Very easy to deal with (website sign up didn’t work well) but the customer agents are excellent.

Very easy to deal with (website sign up didn’t work well) but the customer agents are excellent.

Insurer: Trupanion Canada

By:

Useful

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