Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified July 24, 2021

Because my dog has cancer and her policy is covering treatment at 90%.

Because my dog has cancer, and her policy is covering treatment at 90%. I've not once had a problem, and payment is always fast and seamless.

Insurer: Trupanion

By:

Useful
Verified July 24, 2021

Worry free

There was no problem whatsoever; I paid the vet’s fee and the rest by insurance. Gives me a wonderful sense of security knowing that if my kitty is sick; I don’t have to worry about the vet’s bill.

Insurer: Trupanion

By:

Useful
Verified July 24, 2021

Great experience

Very good paid claim quickly & efficiently

Insurer: Trupanion

By:

Useful
Verified July 24, 2021

Helping me protect my service dog.

After being let down by another insurance company, I’m glad I was able to get all my information in so quickly.

Insurer: Trupanion Canada

By:

Useful
Verified July 23, 2021

Easy Claims Process!

It was so easy to submit my claims and payment was made quickly directly to my account.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

My. Pets experience

It was very quick! Not always so quick but this time it was. I really like trupanion

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Thank You Trupanion

My puppy was very sick and Trupanion took care of the bill right away and I just paid my portion. It was a huge relief for me

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

Extremely satisfied with Trupanion

The representatives at Trupanion are always extremely helpful and pleasant. I always receive reimbursement checks in a timely manner. ….a very positive experience.

Insurer: Trupanion

By:

Useful
Verified July 23, 2021

1

1. Quick, clear communication via email on status of Claim. 2. Cheque arrived in the mail promptly

Insurer: Trupanion Canada

By:

Useful
Verified July 23, 2021

Very grateful and appreciate Trupanion!

My experience was EXCELLENT. I will share more in detail later. I appreciated our Trupanion authorizing the claim on the spot at the vet’s office. I pay the difference. So convenient!!!!!!

Insurer: Trupanion Canada

By:

Useful

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