Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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Thank you
Easy to submit claims and reimbursement is quick.
Insurer: Trupanion
By:
Simple
It was simple and easy to sign up online.
Insurer: Trupanion
By:
Easy claim submission. Fast response.
It was so easy to submit the claim. The response came back in just a couple of days.
Insurer: Trupanion
By:
My experience with Trupanion was great.
My experience with Trupanion was great. Responses were fast, processing the claim was fast and easy. The expected amount was paid and I am a happy customer.
Insurer: Trupanion
By:
Easy enrollment
The enrollment process was easy
Insurer: Trupanion
By:
Seamless process
Took my puppy in and Vet clinic managed and submitted the claim. I received notification of submission and then approval shortly after. Made for a seamless process!
Insurer: Trupanion
By:
Time saver
Trupanion Express is really quick making the experience a breeze!
Insurer: Trupanion Canada
By:
A great experience all around.
Trupanion makes it very easy to claim and they are very fast in issuing a refund.
Insurer: Trupanion Canada
By:
Fast approval! No hassles. Very happy.
Our Boston started limping. Took her to the vet for x rays and an exam. Found she needed surgery for her patellas and a femur osteotomy. The vet put in a pre approval and a claim for that day. Claim went through fast and we were refunded 90% what we paid the vet minus the exam fee and the deductible just as stated by trupanion. Surgery was done a few days ago and was more involved then the vet figured, required the tplo also. All was covered and within a few days trupanion has paid the vet 90% of the before tax bill (deductible was already paid for at the first visit) Trupanion sticks to their word. Once your deductible is paid, rest assured they will pay for 90% before taxes and not try to weasel out! THANK YOU TRUPANION!
Insurer: Trupanion Canada
By: Derek