Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


Verified April 02, 2022

Fast and easy

Cheque was received within days of the claim being submitted by my vet. Have signed up for direct deposit to make any further claim payments faster and easier.

Insurer: Trupanion Canada

By:

Useful
Verified April 02, 2022

Could not be happier

I have been VERY happy with my trupanion experiences. Not having to pay up front takes a lot of the stress away. Not having to worry about the money makes it so much easier to focus on your pet's wellbeing

Insurer: Trupanion Canada

By:

Useful
Verified April 02, 2022

Great experience ??

Very easy and direct enrollment.

Insurer: Trupanion Canada

By:

Useful
Verified April 02, 2022

we are always securely & happily covered

always happy with trupanion... very easy process... quick reimbursement.... nice communication..... not too much but just the info we need

Insurer: Trupanion

By:

Useful
Verified April 02, 2022

Excellent experience!

Excellent experience! Painless and done in a very reasonable time.

Insurer: Trupanion

By:

Useful
Verified April 02, 2022

App is amazing

Love the app! I submit a claim in the car as I’m leaving vet or pharmacy. Money is usually in my account within a couple days. There are some things that frustrate me about Trupanion itself, but using the app for claims is great.

Insurer: Trupanion

By:

Useful
Verified April 01, 2022

I’ve had only excellent responses from Trupanion’s staff .

I’ve had only excellent responses from Trupanion’s staff ..And as far as insurance is concerned-the speed for payment is commendable..I’m very satisfied

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

Reimbursement arrived quickly!

Reimbursement arrived quickly!

Insurer: Trupanion Canada

By:

Useful
Verified April 01, 2022

Missy Cliff

Helpful, friendly people on the phone and VERY quick turnaround on reimbursements! So glad I chose Trupanion!

Insurer: Trupanion

By:

Useful
Verified April 01, 2022

Trupanion for the win...

The submission process is effortless and quick on a response or repayment

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.