Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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No one told me I couldn't lower my deductible down the road
No one who was on the call with me at when deciding the policy at Trupanion told me that I cannot lower my deductible down the road and I'm thinking that zero-low deductible policy would've been what I needed to get for my cat. Now I have a policy stuck for life that I cannot touch and I'm not happy with.
Insurer: Trupanion Canada
By: D
Keep up the great service- 8 years!
Easy login to account and upload receipt. Prompt acknowledgment from Trupanion followed by direct deposit reimbursement. Thank you for such continued great service!
Insurer: Trupanion
By:
very easy process
Enrollment was easy uncomplicated
Insurer: Trupanion
By:
Easy to use
It was very easy to sign dog up.
Insurer: Trupanion
By:
Only pay for procedure; not requirements
Turning in my first claim was quick, easy and hassle free! While Trupanion did not pay for my dog's pre-root-canal exam or bloodwork, something I wasn't expecting them to do anyway, the claim process was very easy.
Insurer: Trupanion
By:
Affordable and claims are quickly addressed.
Affordable and claims are quickly addressed. Support by phone is readily available.
Insurer: Trupanion Canada
By:
PEST WORST INSURANCE
they are the worst on their web they said it take 5 days to get a check such a lie it takes months.................... and you dont get your money they always find a way to screw u if you don t pay your policy on time what s gonna happen????
Insurer: Pets Best
By: SANDRINE
Great Service
I submitted my invoice on Sunday , received payment Tuesday morning. Always efficent and helpful.
Insurer: Trupanion
By: Bernice
Happy with service
Quick, easy and fast payment
Insurer: Trupanion
By:
Very professional she was took care of it right away somebody hacked in my bank account and your payment didn't go through i explained it and it was taken care of thank you so much
Very professional she was took care of it right away, somebody hacked in my bank account and your payment didn't go through i explained it and it was taken care of thank you so much
Insurer: Trupanion
By: