Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


Verified March 22, 2022

Trupanion is a true industry leader.

Exceptionally easy claim submission with expedient payment delivery.

Insurer: Trupanion Canada

By:

Useful
Verified March 22, 2022

Amazing Company!

It was a very easy process and such great policies. The customer support line is very helpful and accommodating! So glad I put my puppy with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified March 22, 2022

So happy I have Trupanion insurance

Easy Peasy! Sent in claim via e mail. Got check in a few days.

Insurer: Trupanion

By:

Useful
Verified March 22, 2022

speedy response time

easy to submit claim. Fast reimbursement.

Insurer: Trupanion

By:

Useful
Verified March 22, 2022

Slow to tell me nothing new.

I didn't expect payment and didn't receive one, it was status quo, nothing to brag or recommend there.

Insurer: Trupanion

By:

Useful
Verified March 22, 2022

Very easy to enroll user friendly application!

Very easy to enroll, user friendly application!

Insurer: Trupanion

By:

Useful
March 21, 2022

The Best

I have had other insurance before. The process was easy enough, upload documents and in a few weeks they mailed a check. This was unexpected, I changed insurance because of pricing and was a bit concerned about it at the time. This was the BEST experience I have ever had. they covered the exam and preventive care. The money was in my account the next day. I am so glad I switched.

Insurer: Lemonade

By: Susan

Useful
March 21, 2022

Good claim filing process

This was my first year with Lemonade and did filed two wellness claim. The filings were easy and quick with phone app. Reimburse were sent to my bank account in less than 48 hours.

Insurer: Lemonade

By: Nellie

Useful
Verified March 21, 2022

Recommend

Quick and easy to get enrolled

Insurer: Trupanion Canada

By:

Useful
March 20, 2022

Lemonade is super efficient with review and payment process

Lemonade pet insurance is super efficient with review and payment process.

Insurer: Lemonade

By: Lisa

Useful

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