Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,039 total
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So far very easy to deal with Insurance company
Purchased a policy from Lemonade for our new golden retriever puppy. I chose 100 000$ with 250$ deductible and wellness plan. Total monthly cost 55$. The puppy had his physical and shots last night. I filed a claim to be reimbursed for parasite test and 3 vaccines. The claim was approved in 5 secs. So far I am very impressed and pleased. Claim was very easy to file thru the app.
Insurer: Lemonade
By: Anastasia
Good customer service
I emailed my completed claim form and my check arrived within a week. Very satisfied.
Insurer: Trupanion
By:
Best Insurance Ever!!
I only provide the invoice as evidence, and it takes only 3 days to get the money. Thank you so much for helping pet parents with our babies' insurance. God Bless you
Insurer: Trupanion
By:
First time submission
It was fast and efficient.
Insurer: Trupanion
By:
Promptness should be a virtue!
I appreciate the prompt reply to my application. The process was not difficult.
Insurer: Trupanion Canada
By:
I had several invoices and all were handled very quickly and paid immediately.
I had several invoices and all were handled very quickly and paid immediately. Very happy with the service.
Insurer: Trupanion Canada
By:
I wasn't told or didn't see that there was a 35.00 set up fee for the account.
I wasn't told or didn't see that there was a 35.00 set up fee for the account.
Insurer: Trupanion
By:
Quick & Easy
It was super easy to sign up and my policy was in my mail box about 5 minutes after I hung up from my agent.
Insurer: Trupanion
By: