Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified September 02, 2021

Because is so great to have an insurance that pays and not that you have to be borrowing money to pay upfront until I get a refund from trupanion and it was explained very well

Because is so great to have an insurance that pays and not that you have to be borrowing money to pay upfront until I get a refund from trupanion and it was explained very well

Insurer: Trupanion

By:

Useful
Verified September 02, 2021

Fastest Claim Resolution!

Great experience. Claim was submitted and within a few days payment was received. In my experience, this was the fastest resolution to a claim.

Insurer: Trupanion

By:

Useful
Verified September 02, 2021

I'm impressed with the quick response I received regards to my claim for Jackson.

I'm impressed with the quick response I received regards to my claim for Jackson. Good follow up as well. Thanks, Rosanna

Insurer: Trupanion

By:

Useful
Verified September 02, 2021

Filing claims

It was done very quickly

Insurer: Trupanion

By:

Useful
Verified September 02, 2021

Issue free!

It was easy. I got all the information I needed and a few clicks of a mouse and ta da, it was done.

Insurer: Trupanion Canada

By:

Useful
Verified September 02, 2021

Easy claims process

quick and easy on the website

Insurer: Trupanion Canada

By:

Useful
Verified September 02, 2021

Quick friendly service great service.

Quick friendly service, great service.I would give it a 10 if insurance could be paid for meds to the pharmacy at purchase point instead of having to collect invoices.

Insurer: Trupanion Canada

By:

Useful
Verified September 02, 2021

Super service client!

Super service client! Ils ont répondu a mes questions sur le paiement avant même que je les pose! Si le service client etait en Francais ca serait parfait!

Insurer: Trupanion Canada

By:

Useful
Verified September 02, 2021

True to their policy.

True to their policy. Fast and efficient claim process.

Insurer: Trupanion Canada

By:

Useful
Verified September 02, 2021

Very simple and easy to sign up!

Very simple and easy to sign up!

Insurer: Trupanion Canada

By:

Useful

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