Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Filing claims made easy.
Instructions were easy to follow. Refund was quick and accurate.
Insurer: Trupanion Canada
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New Client Enrollment
Enrollment & registration were so user-friendly and efficient. The plans offered allow for selection and customizing of the type of insurance that you want. When one has chosen a plan that suits one’s personal needs, the rest of enrollment is quite efficient and again user-friendly. And I really love the auto-pay feature. I think the entire process took me 10 minutes at most. The future seems to forecast the same type of efficiency in expediting claims processing if ever needed.
Insurer: Trupanion
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I’m not a computer user and getting my invoices attached to your email form has been impossible.
I’m not a computer user and getting my invoices attached to your email form has been impossible. I have written once including form and invoice. You ended up misplacing it. So I just went ahead and paid for Blu’s medication even though I was in my timeline. I have a hefty premium and a $500.00 deductible. Every one has been helpful with any of Blu’s maladies.
Insurer: Trupanion
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Love for my dogs
It was simple and easy
Insurer: Trupanion
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So Glad that I bought Trupanion!
Trupanion has always responded quickly to all my submissions and has repaid me equally quickly, Over the years, I have received hundreds of dollars that I would have just had to absorb as the "cost of owning a pet". Worth every penny!
Insurer: Trupanion
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Thank you Trupanion!
Went very well. Vet clinic was able to submit claim and Trupanion was able to make payment directly to vet allowing me less out of pocket at the moment.
Insurer: Trupanion
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Easy online experience
Very easy online
Insurer: Trupanion Canada
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Quincy’s insurance
Was quick and easy
Insurer: Trupanion
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Great service
Fast and easy,got payment within 24 hours
Insurer: Lemonade
By: Dawn
I love this company and I am a dog breeder so always passing this company to our new pup owners.
I love this company and I am a dog breeder so always passing this company to our new pup owners. Very easy to change and I love the sliding scale.
Insurer: Trupanion Canada
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