Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified August 27, 2021

Trupanion very fast processing claims

Couldn’t ask for better ‘ claims submitted on Wednesday money in my account Friday! Very impressed

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

Always great

Just clicked a few links and uploaded my electronic receipts. Great email communication in fast payment

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

Very happy about Trupanion taking so good of our puppy.

Very happy about Trupanion taking so good of our puppy. We were very excited. Trupanion paid more than than we had to pay. Oh happy day. Never expected that.

Insurer: Trupanion

By:

Useful
Verified August 27, 2021

I’m a very satisfied customer

I appreciate that I can have a direct payment going to my vet

Insurer: Trupanion Canada

By:

Useful
Verified August 26, 2021

Fantastic and speedy service

Submitting a claim was very simple and they reached out the the vet office the next day. I got my claim approved and money sent the following day. Very simple and streamlined.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Great Service!

The claim process was so easy! Our dog had an ER visit for a venomous snake bite. I scanned in the receipt filled out their questions all within 5 minutes and within a few days we had reimbursement in our bank account!

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Trupanion insurance has been so easy to deal with from the application to submintting claims as well as the online chat help!

Trupanion insurance has been so easy to deal with from the application to submintting claims as well as the online chat help!!

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Awesome peace of mind

Trupanion is the absolute best. I never worry about my dogs condition because I know Trupanion is there for her and they pay my vet immediately. Thank you Trupanion

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

First Claim experience

Wow my first claim and it was simple. I submitted it and got an email and shortly after that a payment was in my account. Thank you for a wonderful experience.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Trupanion is simply the best !!

No hassel the Vet's receptionist submits the claim and it is approved before I leave. They pay their portion of the bill right then and I only have to pay my 10%. So convenient and hassel free.

Insurer: Trupanion Canada

By:

Useful

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