Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,039 total


Verified August 23, 2021

Always fast payments

Always fast payments

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

Best Pet insurance

as always top notch service. Always friendly and helpful and quick with reimbursements.

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

easy-peasy

Everything was taken care of by my pets provider. I paid my co-pay and Trupanion did the rest. Thank you

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

Fast refund check issued.

Fast refund check issued.

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

Hassle free process

Filing the claim was easy and hassle free. The review process was fast and we received reimbursement quickly.

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

They do everything right

I have recommended trupanion to several different people. The service is terrific. The web page makes it easy to submit invoices, direct payment appears in my account within two days.

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

Quick claims process

I like how quickly claims are handled and if I am getting reimbursed, it is deposited directly in my account.

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

Exactly what insurance is supposed to be

Insurance must be there when you need it. Period! Trupanion did exactly that, and it was seamless. They reviewed our claims within a day or two, responded with results over email, and deposited the dollars within days. Highly, highly recommended. If there was a scale beyond 10, I would give it!

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

Trupanion is the best!

It is incredibly easy to file a claim, and the speed in which you processed our claim was very much appreciated!

Insurer: Trupanion

By:

Useful
Verified August 23, 2021

The right choice

On line enrollment was simple and easy. My veterinarian that I trust recommended Trupanion and one other company and I searched the internet.

Insurer: Trupanion

By:

Useful

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