Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified June 16, 2022

So easy, my Pug can do it himself!

Great service, so easy, no paperwork required, the doctors office submits claims online - everything is processed asap, you simply pay any differences only as you leave. Could not be easier!

Insurer: Trupanion Canada

By: Robert

Useful
Verified June 16, 2022

it was very easy to submit our claim from the hospital and the vet submitted the claim from our pet's visit to them!

it was very easy to submit our claim from the hospital, and the vet submitted the claim from our pet's visit to them!

Insurer: Trupanion

By: Robert

Useful
Verified June 16, 2022

Thankful and grateful to Trupanion!

So thankful for Trupanion! I was amazed at the claim processing turn around and payment processing!

Insurer: Trupanion

By: Karen

Useful
Verified June 16, 2022

Great experience and helped us!

The process was so easy and done at the vet, so we knew what was covered and what we needed to pay.

Insurer: Trupanion

By: Thomas

Useful
Verified June 16, 2022

Thankful and grateful to Trupanion!

So thankful for Trupanion! I was amazed at the claim processing turn around and payment processing!

Insurer: Trupanion

By: Karen

Useful
Verified June 16, 2022

Trupanion is worth it

Very friendly and knowledgeable staff. I really like how it works with my vet and I only pay my share upon checkout. No filing a claim to get reimbursed.

Insurer: Trupanion

By: Sheryl

Useful
Verified June 16, 2022

Roxy's bad day

We had a ER situation with our dog. VCA Center took care of the paperwork and just had me pay the difference and deductable.

Insurer: Trupanion

By: Brett

Useful
Verified June 16, 2022

Trupanion is worth it

Very friendly and knowledgeable staff. I really like how it works with my vet and I only pay my share upon checkout. No filing a claim to get reimbursed.

Insurer: Trupanion

By: Sheryl

Useful
Verified June 15, 2022

Quick and easy.

Very quick in reviewing the claim and sending me my refund.

Insurer: Trupanion

By: Virginia

Useful
Verified June 15, 2022

A satisfied customer for over 10 years

We have an older dog dealing with an ongoing health issue, and our claims experience has been hassle-free! Submission of our vet bills could not be easier, and reimbursement is always prompt via direct deposit.

Insurer: Trupanion Canada

By: Gregory

Useful

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