Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Solid Insurance
Iâm lucky to have a vet who can directly submit claims, but also find the online system user friendly. Reimbursement has been well explained and efficient.
Insurer: Trupanion Canada
By: Valerie
Amazing customer service!
This was my 1st claim. It was originally denied because some documents needed to be submitted. When I called to clarify the staff was so kind. When I Submitted all supporting documents my claim was approved so quickly and direct deposit was done shortly after. This was all a great experience.
Insurer: Trupanion Canada
By: Amanda
Great customer service with speedy response time and payments.
Great customer service with speedy response time and payments.
Insurer: Trupanion
By: Elizabeth
I have always had good service and they finish my claims quickly.
I have always had good service and they finish my claims quickly.
Insurer: Trupanion
By: Kimberly
Great customer service with speedy response time and payments.
Great customer service with speedy response time and payments.
Insurer: Trupanion
By: Elizabeth
Easy insurance enrollment
Quick and easy process.
Insurer: Trupanion
By: Sarah
Amazing Experience
When my collie needed an MRI and spinal tap, Trupanion immediately evaluated the claim and approved it. A few days later after the procedure, I submitted the final paid invoice to Trupanion, and they immediately approved it. Two days after that, Trupanion deposited the funds into my account, less my deductible. I only wish that medical insurers for humans were as accountable and timely as Trupanion.
Insurer: Trupanion
By: Brady
If you love your pet
If you love your pet, never make finances a reason to have to make a life or death decision. Fetch Pet Insurance is affordable, the claim submission procedure is straight-forward, and they reimburse you quickly. Great plan.
Insurer: Fetch Canada
By: Jennifer
Low prices for and excellent service.
I have a 1 year Golden Retriever and this summer he has suffer some allergies and an ear infection. I took him to the vet. I have to pay like more than $ 2000 but as soon I upload to fetch app all documents support I received my money back! And me and Luka is so healthy and happy now. I feel so relaxed cuz I know I can take Luka to any vet and obtain my refunds for sure. Fetch works wonderful :)
Insurer: Fetch
By: miryam